Testimonials

A big shout out to Samira, and Norm at Oakridge Ford. Purchased a new vehicle and from the beginning to the end process was fantastic. Smooth, and easy along with very understanding. I would highly recommend Oakridge Ford for your next vehicle. Worth the drive, the respectful and knowledgeable atmosphere is very appreciated.

Customer: A Google User
Date: 2020-05-23
Reason For Visit:
Employees dealt with:

We came to Brampton Chrysler shopping for a new truck! Christian the sales guy listened to all our needs, he was able to deliver what we wanted with exceptional service! Our experience was phenomenal from start to finish, I would highly recommend.

Customer: Lindsay Lopez
Date: 2020-05-22
Reason For Visit:
Employees dealt with:

I want to thank General manager Jeff as well as sales manager Mei for phenomenal customer service and professionalism. I appreciate all your hard work. You make people happy. Definitely coming back for a next car. See you next time, Lexus of Windsor!

Guest: George Malitsin
Date: 2020-05-20
Reason For Visit:
Employees dealt with:

i am a longstanding , loyal customer of Midtown, and am blown away by their kindness during this time of Covid 19. I am 67 year old woman with health issues. I was supposed to pick up my snow tires from storage, and I made an usual request. I asked that the tires be delivered to me instead of me picking them up. I know this is not done, but thought i would ask. Without skipping a beat, the service manager agreed and Ernest, who is so good -natured, brought them the same day, and brought them directly to my garage. Midtown went above and beyond, and I so very much appreciate it.

Customer: V T
Date: 2020-05-20
Reason For Visit:
Employees dealt with:

Really like the 2016 Ford edge that I recently purchased here. The key in this purchasing decision was the follow-up of Norman James. This is a guy that cares, and puts in the extra work to follow-up to ensure that all your questions are answered. Great teamwork from service, finance and sales to get this deal completed in a timely manner.

Customer: Trevor Newman
Date: 2020-05-13
Reason For Visit:
Employees dealt with:

We bought a used civic coupe online from Daniel. He was exceptionally professional and helpful. I would recommend going to see him. It was a flawless transaction and the car is amazing. Thanks again Daniel

Customer: Renee Flynn
Date: 2020-05-11
Reason For Visit:
Employees dealt with:

Bought my very first vehicle from Midtown Honda and it was a really great experience. Even through a pandemic the staff I worked with at this dealership was super responsive and helpful through the whole process. I got an amazing deal and a great interest rate (for me and my age) and couldn’t be happier!! Thank you Nikoo, Maria, Sandra, and the receptionist- (cant remember her name), and everyone else who helped me there. I highly recommend and will definitely be back.

Customer: Jessica Hawke
Date: 2020-05-09
Reason For Visit:
Employees dealt with:

These guys are phenomenal. They were on live-chat even after 12 at night. To me that’s just 🤯. They also have “the most unique” selection of accessories. Their staff is incredible as well. I was little rude to the lady at the parts counter, so my apologies to her but I will be back for more 😄

Customer: Jaspreet Singh
Date: 2020-05-02
Reason For Visit:
Employees dealt with:

I'd like to thank Brandi Cleroux and the staff over at Performance Ford for helping me out today. They took care of me. The service was even completed faster than originally estimated which was a pleasant surprise. It's nice to feel confident that you are getting your money's worth when it comes to maintaining your vehicle. Thanks again Brandi!

Customer: Joe Nuic
Date: 2020-04-27
Reason For Visit:
Employees dealt with:

You can really rely on these guys, they do online sales now and they work very hard to make customer happy and satisfied. I bought used car from them without even seeing it, but everything exceeded my expectations: the condition of it, the service, the final bill and finally the lightning fast delivery. It was at my door within days. Best word to describe is exquisite, and outstanding efforts! Keep up a good work you guys from the sales team. The essential and front line workers truly need you in these dificult times!

Customer: Vadim Potapov
Date: 2020-04-21
Reason For Visit:
Employees dealt with:

Great shopping experience.

Brought my wife car at this dealership, a brand new Toyota RAV4. The salesperson is patience and helpful. The price and offer is great and reasonable. Would go back to this dealership again if I need another Toyota for my family.

Customer: H.Zhang
Date: 2020-04-20
Reason For Visit:
Employees dealt with:

I'm very satisfied with their customer service and staffs. Very highly recommend this place! Joseph Kim is wonderful all the time. He finds the best way for the customers and amazing.

Customer: Lucy Kim
Date: 2020-04-13
Reason For Visit:
Employees dealt with:

Excellent customer service by specially Mr. James Godfrey. Waiting for our Lexus delivered to home. Thanks James all of your hard work.

Guest: Harjot Shergill
Date: 2020-04-12
Reason For Visit:
Employees dealt with:

Excellent customer service by specially Mr. James Godfrey. Waiting for our Lexus delivered to home. Thanks James all of your hard work.

Guest: Uday Shergill
Date: 2020-04-12
Reason For Visit:
Employees dealt with:

Exceptional service from salespeople & staff! Answered my many questions about a used vehicle & allowed lots of unpressured time to make my decision. Very easy to get what I needed & what I wanted. Thank you!!!

Customer: Megan Founder
Date: 2020-04-11
Reason For Visit:
Employees dealt with:

The entire staff is very professional and courteous. I waited for my vehicle while service was being performed and the cleanliness of every area of the dealership was certainly impressive. I was kept informed as the work was being done regarding if there would be any delays. Once my appointment was complete, the mechanic came out and spoke to me regarding what needed to be done in the future. All in all it was a very positive experience and I would highly recommend Performance Ford for any service needs.

Customer: Bob Grondin
Date: 2020-04-09
Reason For Visit:
Employees dealt with:

Norm James was fantastic in dealing with us and made sure we got exactly what we wanted! We appreciate the extra work Norm did in getting the truck box finished as requested! Brandon was very helpful in the deal as well, looking after all the paper work. Way to go guys! Everyone at Oakridge was very pleasant to deal with. If you are looking for a new vehicle, call Norm!

Customer: Carol Williamson
Date: 2020-03-28
Reason For Visit:
Employees dealt with:

Norm James was fantastic in dealing with us and made sure we got exactly what we wanted! We appreciate the extra work Norm did in getting the box in the truck finished as requested! Brandon was very helpful in the deal as well, looking after all the paper work. Way to go guys! Everyone at Oakridge was very pleasant to deal with. If you are looking for a new vehicle, call Norm!

Customer: Carol Williamson
Date: 2020-03-27
Reason For Visit:
Employees dealt with:

This morning I had my car in for service and everything was great! Fast, efficient and friendly service. I have been going here for many years and never fails to perform great work. In the past I was always given a performance record of vehicle, but did not get one.Are they doing away with that?

Customer: Connie Wilczynski
Date: 2020-03-18
Reason For Visit:
Employees dealt with:

Thank you so much to Norman James from sales and Samira from financial! You did a great job and I appreciate all of your efforts. I love the car and I appreciate your caring and speedy service. I defiantly recommend this service to anyone who is in need of a vehicle.

Customer: Jeff Skinner
Date: 2020-03-18
Reason For Visit:
Employees dealt with:

Very Impressed. From being in the Automotive industry my expectations were very high. Greg Gill made the process effortless. Dan Palizzari made all the details come together well. Nicole Langlois sweetened the overall experience. Matt in parts was a definite pro! If I could leave more stars I would, Mr Rafih you have a great staff , congratulations!

Customer: Joe Gill
Date: 2020-03-17
Reason For Visit:
Employees dealt with:

Finally decided it was time to trade in the putter-mobile for something a little heartier. Left my contact info online to book a test drive and David returned my request within the hour. I arrived an hour early, however this did not deter him from greeting me warmly and showing me the car I was interested in (even though he was in the middle of other work). It felt like I was talking cars with a friend and not buying a car from a salesman. I am EXTREMELY happy with my selection due in no small part to the reception and follow-through I experienced, as other options were reviewed and prior to purchasing I was given time to think about how I truly felt about the car rather than rushing right in and committing. My previous car was an 08 Yaris with no substantial troubles to speak of. Very satisfied with my overall experience and will undoubtably be a return customer when the time comes.

Customer: Matthew Zacher
Date: 2020-03-16
Reason For Visit:
Employees dealt with:

Bought a used vehical here a few weeks ago and ran into a few issues with it. I brought it back and even though it was not under warranty they took care of everything. Now that's what I call service! Service manager Justin did an awesome job of resolving the issues. I will definitely be back here to purchase my next car.

Customer: Joel Nantais
Date: 2020-03-12
Reason For Visit:
Employees dealt with:

I would like to thank everybody involved on me getting my first car. From the salesperson to the homie showing me my car. Your services were above and beyond and made sure that I get the car I wanted. Especially Margarita thank you for your help and everything you've done to make it happen even though I can only rate 5 stars I would like to give you 10 stars. Anybody reading this review make sure you speak to Margarita her service and professionalism are top notch and you won't be disappointed. Thank you once again to midtown Honda I'm really happy of my brand new used car

Customer: GEORGE PANTA
Date: 2020-03-03
Reason For Visit:
Employees dealt with:

Mike Makris was so amazing with helping me make the right choice, and keep me within my budget. He is very knowledgeable about everything and really made me feel confident with my purchase. Highly recommend Mike.M when coming to Midtown Honda! Absolutely amazing experience took care of me every step of the way! Can't wait to come back in, 100% coming back!

Customer: samantha wright
Date: 2020-03-02
Reason For Visit:
Employees dealt with:

Wonderful service! Inderjeet spent hours with me as I had a ton of questions and he took the time and patience to answer all of them. I never felt rushed or pressured. Thank you for helping me find my car! I would recommend him as a sales consultant. Love the French vanilla coffee too!

Customer: Karin MacKinnon
Date: 2020-03-01
Reason For Visit:
Employees dealt with:

Firas did a fast and efficient time scheduling of my vehicle for the recall and service work. He also without asking booked a car wash which is a appreciated bonus and it was done much earlier than anticipated. I have always had great service at Performance Ford from dropping off with greeter to Shuttle drivers experience and Advisors assistance to Customer service desk. Thanks for great service :)

Customer: Linda L
Date: 2020-02-29
Reason For Visit:
Employees dealt with:

Lexus of Windsor best place to buy a Car . Ask for Moustapha AbdulHamid he is the General Sales Manager he will get you the best deal he is very professional and knowledgeable about the cars he is selling 👍👍👍

Guest: Alem J
Date: 2020-02-27
Reason For Visit:
Employees dealt with:

I can say that the overall level of service at in the garage was excellent. However, I have to take a moment to point out the superior level of professionalism, service and customer care that was shown by the service advisor Nada Al-Atout. She helped me to understand the issues with my vehicle and address them in the most effective way. its obvious that Nada has knowledge, honesty and integrity. She showed a passion for caring about cars and customers. Her performance should be the standard for excellence for Honda service. It was the deciding factor for me to have my service done at Midtown Honda. And as a result, Midtown Honda will be my first choice for future service.

Customer: Michael Tilley
Date: 2020-02-26
Reason For Visit:
Employees dealt with:

These guys take service to a new level! Exceptional! Bill Matchett, Anthony Khoury and Greg Gill took a terrible situation (I wrote off my previous vehicle this morning) and turned it right around by dealing with the insurance, getting me a rental to financing and everything else in between! They explained the entire process and made a big decision into a no brainer! I think the world of these guys and would recommend them to anyone looking for a new ride. If there was a 10 star, I’d give it to this dealership.

Customer: George Dorner
Date: 2020-02-26
Reason For Visit:
Employees dealt with:

We are so happy with the purchase of our new car at Oakridge Ford. We are really appreciate the help and professional service from Norman. He is such a nice person with great patience. No doubt I will come back for our future purchases. Thanks again.

Customer: Bryan Bian
Date: 2020-02-22
Reason For Visit:
Employees dealt with:

2016 Edge recently in for a recurrent rattle. Service Tech Kendall took the time to go out for a test drive and together her and I examined the tail light assemblies and she repaired the issue with them. Issue appears to be resolved but I know I can ask for Kendall again to look at the vehicle if this same issue returns which saves me having to re-explain the problem...which is VERY helpful. Also, service adviser Elaine is VERY efficient and keeps me in the loop with texts and emails which is very much appreciated.

Customer: Shane Hudson
Date: 2020-02-21
Reason For Visit:
Employees dealt with:

2016 Edge recently in for a recurrent rattle. Service Tech Kendall took the time to go out for a test drive and together her and I examined the tail light assemblies and she repaired the issue with them. Issue appears to be resolved but I know I can ask for Kendall again to look at the vehicle if this same issue returns which saves me having to re-explain the problem...which is VERY helpful. Also, service adviser Elaine is VERY efficient and keeps me in the loop with texts and emails which is very much appreciated.

Customer: Shane Hudson
Date: 2020-02-20
Reason For Visit:
Employees dealt with:

David Alyass, helped me buy my 2017 Malibu. It was by far one if my best experiences purchasing anything. You could tell he worked to get me the best deal possible. He was personable and informative. He even came in on his day off to ensure I could pick up my car as soon as it was available. I would highly recommend asking for David at Eastway Toyota to get you into a vehicle you love!

Customer: Amanda Dubrovay
Date: 2020-02-18
Reason For Visit:
Employees dealt with:

They made the car buying process easy and seamless. Friendly staff, professional and courteous. They helped me get into the exact vehicle I was looking for. Well done.

Customer: Angelo Montilla
Date: 2020-02-17
Reason For Visit:
Employees dealt with:

I was looking to purchase a new Ram 1500 sport and I am grateful for the assistance I received. I specifically dealt with Barbara and she was absolutely fantastic, I told her what I was looking for the exact colour, price point, and everything I needed. Barbara was able to put together a deal. I would highly recommend dealing with Barbara and the wonderful staff at Brampton Chrysler. You will not be disappointed.

Customer: Ravi Sandhu
Date: 2020-02-15
Reason For Visit:
Employees dealt with:

This is my first time to bring my Honda for service in Midtown Honda and the problem I’m having still under the warranty was fixed on that day. They have to order parts for it and it’s done on time that they promise. Anthony is the service rep that take care of me. Val the shuttle service guy is great and the service is amazing. They bring me home and they pick me up but I’m farther than home and still they pick me up. What a great service. I will recommend this dealership.

Customer: Elena Dris
Date: 2020-02-14
Reason For Visit:
Employees dealt with:

I recently visited your dealership and was looking at some trucks. I’ve never owned a truck and was dealing with a lovely lady named Barbara. She was extremely friendly and very knowledgeable. She answered all my questions and went above and beyond, and even brought me a coffee. I must say that was one of the best experiences I’ve had at a dealership. It’s nice to see people actually care about their customers. Great experience!! Thanks again for all your help Barbara! Keep up the great work:)

Customer: Rick Petralito
Date: 2020-02-13
Reason For Visit:
Employees dealt with:

I came into Brampton Chrysler and was approached by Barbara in the showroom. She was so helpful in getting me the most features in my budget for a new Ram 1500. I had come in for the Classic night edition. She brought up a Warlock. I wasn’t sure at first but it’s the perfect truck. I’m so glad she was the one to help me. She was patient and listened to my needs. I love my new truck. I highly recommend to everybody looking for a new Ram to see Barbara at Brampton Chrysler. She’s the prettiest car sales lady I’ve met and she really knows her trucks!

Customer: mike benoit
Date: 2020-02-13
Reason For Visit:
Employees dealt with:

Barbara was truly amazing ! My experience from walking into the dealership to signing the papers was 10/10. She greeted me right away, was friendly and professional and made me feel at ease with the process. Her knowledge of the trucks and helping me find the one for me was invaluable. I will refer her to any one looking to buy a truck or another vehicle based on my experience! Truly an awesome experience , thanks Barbara ⭐⭐⭐⭐⭐

Customer: Tim Hart
Date: 2020-02-13
Reason For Visit:
Employees dealt with:

Excellent service!!! I took my CRV to get serviced at Midtown Honda. Liz was fantastic: she clearly explained the work that needed to be done and stayed in touch with me to keep me posted on the status of my car. The car was serviced beautifully and washed. Honda provided me with prompt and efficient shuttle service to and from my home. Both my shuttle drivers, Val and Vince, were friendly and professional. The whole experience was fantastic. I highly recommend Midtown Honda!

Customer: Dana Solnik
Date: 2020-02-13
Reason For Visit:
Employees dealt with:

The staff here are friendly, but one of the team members stood out and made this experience more memorable. Travis was very professional, and patient with me. He took the time to really understand what I was looking for and didnt just hand me a engine part. Keep up the great work.

Customer: Spencer Hauck
Date: 2020-02-12
Reason For Visit:
Employees dealt with:

Thank you Barbara, you made our decision a very clear choice. You were very informative and knew what you were talking about in every aspect. I had a couple of things that needed your attention with my vehicle and they were all taken care of the next day. I will definitely be coming back if ever In need of another vehicle I highly recommend speaking with Barbara before buying your new vehicle.

Customer: Mike Maringola
Date: 2020-02-12
Reason For Visit:
Employees dealt with:

Barbara has sold me a Jeep a couple weeks ago and she helped me so much. I love the Jeep and I loved the customer service I was treated with. I really recommend this place and especially Barbara helping me out with all her knowledge on all jeeps. Thanks again!

Customer: Christian Szurma
Date: 2020-02-12
Reason For Visit:
Employees dealt with:

Worked with Shawnee as my salesman and he made my...

Worked with Shawnee as my salesman and he made my experience buying a car one of the best as I live 160 miles away from them and they brought it straight to my door and work with me really good .. I highly suggest using them to buy your next car.. I promise It will be hassle free

Customer: Jeff
Date: 2020-02-11
Reason For Visit:
Employees dealt with:

I had a very good experience at Brampton Chrysler with Barbara as my sales rep. She is absolutely very professional and very well educated about the Jeep that I ended up buying . Barbara is very knowledgeable and very polite and also very patient. I did not have any intention to buy the car at that particular day when I bought it but Barbara made me feel confident and comfortable to close the deal. I strongly advise you to look for Barbara whenever you need to buy your car.

Customer: Michael Elatrash
Date: 2020-02-11
Reason For Visit:
Employees dealt with:

SEAMLESS AND AMAZING

Barry Sissler was amazing! My experience was stress free, seamless, quick (in a good way), pleasant (the list goes on). I would recommend the dealership and Barry to my whole sphere. Thank you Barry for all of your help! You are a class act my friend! Along side Barry, every one else I came into contact with during the transaction was very professional and friendly as well. Cheers, Stacey Mac XOXO

Customer: Staceymac
Date: 2020-02-10
Reason For Visit:
Employees dealt with:

Chantelle and Sal were excellent help, helping me get out of my old car into a new car that I am very happy with. Overall the experience was nothing but smiles and friendly people. 5 stars I would recommend anyone to come here.

Customer: Karen Watts
Date: 2020-02-10
Reason For Visit:
Employees dealt with:

Courtney thank you! it is not just about buying a car, it is trusting the advise and knowledge of your caring agent. Courtney was instrumental in providing us guidance and explaining all the different options which can be overwhelming. it was not just a sales pitch for her. she related to us an average every day user with kids. she guided us throughout the process (selection, mechanics and financing). I highly recommend

Customer: heba hussayn
Date: 2020-02-08
Reason For Visit:
Employees dealt with:

I called in to see if I can schedule a time to come see your showroom. She was so pleasant to talk to and got me an appointment within the same day! She greeted me with a big smile and made sure I was taken care of. Thank you Courtney! We love our new car.

Customer: Diana Soares Correia
Date: 2020-02-08
Reason For Visit:
Employees dealt with:

Parvinder addressed all my needs and really took the time to understand what it was that I wanted. He is very professional, patient and knowledgeable. He went out of his way to make sure I was comfortable with my decision. Amazing customer service!

Customer: Supreet Khakh
Date: 2020-02-08
Reason For Visit:
Employees dealt with:

What fantastic service this dealership offers! My family recently purchased a pre-owned vehicle and I was extremely happy with every aspect of the process. We saw the great people and passion every department had to offer. Sales, finance and service were all top notch.

Customer: Dean Amato
Date: 2020-02-08
Reason For Visit:
Employees dealt with:

SHIANNE SINGH is absolutely amazing! She is very friendly, professional and has a great knowledge of the business. Just from speaking to her, you can sense how genuine and honest she is. I would definitely recommend speaking with her if you go there! What a great customer experience she gives!

Customer: Tionna Went-Dyer
Date: 2020-02-07
Reason For Visit:
Employees dealt with:

5 STAR Service!

Barry did an excellent job of making sure that I was happy with my new car! He was awesome to work with, very professional, and I will definitely recommend him to all my friends. I love my car! Thanks Barry!

Customer: debbiemottl
Date: 2020-02-06
Reason For Visit:
Employees dealt with:

I had an issue with a service adviser but Frazi Assistant manager helped out! He got my car fixed at a great price. I would highly recommend.

Customer: Tinna Truong
Date: 2020-02-06
Reason For Visit:
Employees dealt with:

World Class Service!

Barry Sisler gave me the red carpet treatment from beginning to end. He was a pleasure to work with and made sure I was 100% happy with the transaction. I love my new vehicle! Thank you, Barry!!

Customer: Lawmom
Date: 2020-02-05
Reason For Visit:
Employees dealt with:

My Service Advisor Georgei was very pleasant to deal with and very thorough. He kept me informed with specific details of the technicians comments. I strongly recommend Georgei and all the Service team at Performance Ford and Lincoln to assist with all your vehicle maintenance needs.

Customer: Pat Tricarico
Date: 2020-02-04
Reason For Visit:
Employees dealt with:

Professional, top notch customer care, especially Marlon...

Professional, top notch customer care, especially Marlon Redmond, 200% excellent customer service, will purchase my future vehicles from this dealership. I drove from another state just because of Marlon's excellent customer service!!!

Customer: Sheryl
Date: 2020-02-01
Reason For Visit:
Employees dealt with:

This is my 5th vehicle from Performance Ford. Being able to lease the vehicle I want is the pinnacle of my dealing with Performance Ford. They went out of their way to ensure the transaction was flawless and easy for us. Theresa in Finance Dept., made the transaction seamless. Dylan in Sales could not seem to do enough for us. Top management made great suggestions and before you knew it we were driving out with a new vehicle. You cannot go wrong getting your next vehicle from Performance Ford, Guaranteed.

Customer: Richard Wear
Date: 2020-02-01
Reason For Visit:
Employees dealt with:

I want to thank everyone in mercedes of north olmsted for...

I want to thank everyone in mercedes of north olmsted for helping me in buying my dream car , service was excellent and car is awesome, special thanks to shawn for helping the most

Customer: Ibrahimzeineddine69
Date: 2020-01-31
Reason For Visit:
Employees dealt with:

Great experience working with Domenic I always know my Jeep is in good hands with Domenic. He has serviced my Jeep twice now and I appreciate the time he takes explaining and recommending what I need to do keep my Jeep in great condition. Thanks for the great service.

Customer: Joe Cocacola
Date: 2020-01-31
Reason For Visit:
Employees dealt with:

Good Experience

Marlan did a great job working with me on getting me the deal I was looking for on the ZL1 Camaro. He got me out fast, just like the car!

Customer: jdavispfg
Date: 2020-01-30
Reason For Visit:
Employees dealt with:

Fadi was incredible throughout the process. I bought a car without seeing it until it was delivered. Fadi made me feel very confident in my purchase and the entire experience was 5 stars!

Customer: eddy cocciollo
Date: 2020-01-30
Reason For Visit:
Employees dealt with:

Rewarding and friendly car buying experience!

I called to confirm and schedule a test drive for the 2011 Chevrolet Cruze that was advertised. From the first hello by the receptionist, to the sales associate helping me Shawn Blum (Shawnee), this car buying experience was one of the finest I ever had. Shawnee was professional, courteous and friendly. His no pressure attitude made the entire transaction feel more like buying the car from a reliable friend or neighbor rather than a sales rep. The dealership gets 5 stars and are highly recommended!

Customer: Keith S.
Date: 2020-01-29
Reason For Visit:
Employees dealt with:

First Mercedes and could not be any happier. Thank you Shawn

Shawnee is very knowledge and pays attention to what his clients are looking for. And for what might suite them best. I wanted a different Mercedes class but Shawn was able to guide me to the correct vehicle. Which is a C300 and I love it. He went in depth to show me all the features of the vehicle. Shawn is very thourough and paid close attention to the details which made the experience of buying a Mercedes memorable. His attention to detail extends beyond the sale. Shawnee followed up to make sure the Mercedes is meeting our expectations. Thank you Shawn you found me my perfect Mercedes.

Customer: Isac
Date: 2020-01-28
Reason For Visit:
Employees dealt with:

Great service! Made the car buying process painless and...

Great service! Made the car buying process painless and hassle free. From knowledge of the products and attention to detail, Shawnee was very helpful. Thanks.

Customer: Btw
Date: 2020-01-27
Reason For Visit:
Employees dealt with:

My dealings with Oakridge Ford were superb thanks to Mr. Norm James, he treated me with respect and I think you guys need 10 more men just like him, I think the dealership has changed ownership and I heard it was going down hill but I can tell you if Norm stays on things should be fine, I have never had an easier more pleasant time buying a car than i did with Norm i actually consider him a friend now and if he went to another dealership i would definitely follow him. Thanks Norm for treating me like a real person that doesn't happen very often any more. Keep up the good work and i will send anyone i know looking for a car your way. Thanks again for everything. Tom

Customer: Tom Mcinnis
Date: 2020-01-27
Reason For Visit:
Employees dealt with:

I just purchased a 2017 Honda CRV. I dealt with Ned and Sammy from the sales team. They were both very professional and upfront about the whole process. They offered different options to meet my needs the best. After sale experience at this dealership has been pretty good as well. I highly recommend dealing with them.

Customer: A Google User
Date: 2020-01-26
Reason For Visit:
Employees dealt with:

I just purchased a 2017 Honda CRV. I dealt with Ned and Sammy from the sales team. They were both very professional and upfront about the whole process. They offered different options to meet my needs the best. After sale experience at this dealership has been pretty good as well. I highly recommend dealing with them.

Customer: Sarbjit Dheri
Date: 2020-01-26
Reason For Visit:
Employees dealt with:

Marlon did a great job helping with my purchase. I really...

Marlon did a great job helping with my purchase. I really enjoyed the experience, I will refer my family and fiends to purchase also. Thank you

Customer: Sunshyne216
Date: 2020-01-22
Reason For Visit:
Employees dealt with:

Barry Sisler is awesome we got a great deal on our lease!

Barry always greets you with a smile ,he is always happy and that's so important when you are dealing with the public. Our experience with Barry was over the top he went out of his way to find what we wanted and worked with us on a great deal. If you are ever out looking for a Mercedes go to Mercedes of North Olmsted and ask for Barry Sisler you will not be disappointed.

Customer: Peggy
Date: 2020-01-21
Reason For Visit:
Employees dealt with:

Pre-owned certified vehicle

I had the best car sales experience at MB-NO. Working with Marlon Redmond made the experience even more fun. Very knowledgeable about the product, willing to go out of his way to please his customers, very friendly and personable.

Customer: jerhardt
Date: 2020-01-21
Reason For Visit:
Employees dealt with:

Marlon was such a wonderful salesman. He worked with me...

Marlon was such a wonderful salesman. He worked with me on the deal and he was honest and very fair! I would do buisiness again here and definitely with Marlon!

Customer: seanseansean9999
Date: 2020-01-20
Reason For Visit:
Employees dealt with:

The company I work for supplies tires to Oakridge Ford's Parts Department. We service many Automotive Dealerships throughout South Western Ontario. I can confidently say that their Parts Department team is one of the best in the industry. They are all professional, diligent, thorough and a pleasure to serve. They know what they're doing and do things properly all the time, which makes it easy for us to do business with them as they always get things right.

Customer: Dave Morrow
Date: 2020-01-20
Reason For Visit:
Employees dealt with:

We recently purchased a new Ford Edge at Oakridge Ford. We walked in not knowing anyone at this business place and we asked to have a salesman assigned to us. Norman James was the salesman we were introduced to. We were greeted with a hand shake and a welcome to Oakridge Ford. After some introductions and small chat we moved on to the business side of our trip. After discussing a few options related to our vehicle interests Norman took over. We were shown vehicle options and provided answer to any questions we had. Norman listened to our needs financially, explained vehicle in detail, negotiated for us and closed the deal all while acting in a professional and confident manner. We both felt that he went above and beyond and being friendly, caring and personal will be something we'll always remember. 👍🏻

Customer: Debbie Andrews
Date: 2020-01-20
Reason For Visit:
Employees dealt with:

It was a great decision to choose Mercedes North Olmsted...

It was a great decision to choose Mercedes North Olmsted to buy my wife her 1st GLS. I was amazed by the very friendly happy attitude in this dealership. They worked with us on every detail. They made it simple quick smooth buying experience with upfront pricing with no strings attached. Thank you for surprising my wife with a cake on her Birthday on the day she has the car delivered. I will definitely come for more when due to switch my BMW. Thank you Matt, Joe and mike Sameh and Eva

Customer: Sam
Date: 2020-01-18
Reason For Visit:
Employees dealt with:

Got some of the best help, was an informative and joyful experience honestly. Khaled Ayoub did a fantastic job, probably wouldn’t have found a car without him!

Customer: Ghadir Moka
Date: 2020-01-16
Reason For Visit:
Employees dealt with:

Barry Sisler was are Sales Consultant he was amazing!!

Our experience with Barry was phenomenal ! He listened to what my husband and I wanted, which was a GLC 300 Coupe . We love 💕 the sporty look. Barry found what we wanted in a matter of minutes and gave us a great deal. My Husband wanted more of an aggressive look to the coupe and Barry suggested tinting the windows. We are so grateful Barry suggested that because it make the coupe very aggressive and makes my Husband happy 😃 too ! ! FYI we sent my brother there too and he bought a Mercedes too and Barry helped him also. We highly recommend Barry Sisler of Mercedes-Ben of North Olmsted. We love 💕 ya Barry!

Customer: Peggy
Date: 2020-01-14
Reason For Visit:
Employees dealt with:

Repeat customer

Barry is a pleasure to work with. Always professional and interested in finding what fits you; I got a great deal on my second lease and surprised by yet another car that represents me. Barry doesn't stop there and follows-up post sale to check in with his clients. The business office was extremely fast and modern (electronic paperwork). The dealership is always extremely clean and with their recent addition of a coffee bar, is a pleasure to be in.

Customer: JSpaqi
Date: 2020-01-14
Reason For Visit:
Employees dealt with:

The service advicer was very knowledgable & listen to my concerns. Was able to get an appointment very quickly. Thank you!

Customer: Dave Reid
Date: 2020-01-14
Reason For Visit:
Employees dealt with:

I had to take my car into service. I was able to get an appointment same day especially so close to the holidays. When I got the call from Domenic Pipia on what needed to be done, he was very sympathetic and friendly and listed out my options. Great customer service. Thank you!

Customer: Lisa Sacramento
Date: 2020-01-10
Reason For Visit:
Employees dealt with:

After 10 years with the same car, it was time for me to get rid of it. I have always purchased new, but needed to look for used this time. As a woman, I worried that I would be taken advantage of. I had the pleasure of dealing with Margarita Vega. She answered every question I would have had, before I even asked it. She was knowledgeable, friendly and put me right at ease. I knew right away that I was in good hands. If you are in the market to buy a car, Margarita is your girl! Thank you for a great experience! Oh.... and I LOVE my new (used) car!

Customer: Rose Clarke
Date: 2020-01-10
Reason For Visit:
Employees dealt with:

Long Post Ahead!! Some of the kindest car dealers I have ever worked with. I was a little weary of going into car dealerships because of my terrible experiences. But my gosh, this dealership gave me so much hope and came through. I would definitely recommend Windsor Mazda to anyone. They work with you. They aren't trying to scam you or pull the wool over your eyes. They are trying to help you with your every need. Loved and appreciated the service here. I will just make them my go to car dealers from now on! Thanks guys!!

Customer: Jacqueline Eboh
Date: 2020-01-10
Reason For Visit:
Employees dealt with:

I want to thanks Shah Khan for all his help Good Dealership, Good People to deal with. I recommend to see Shah Khan for all your Chrysler Vehicles. (Respect him)

Customer: Jaspinder Brar
Date: 2020-01-09
Reason For Visit:
Employees dealt with:

Brandi in service is amazing. She knows her stuff and does whatever she can to resolve any issues you have. Mark in sales is awesome! 3rd time customer, I’ll be back when the bronco comes out 😊

Customer: Reen B
Date: 2020-01-09
Reason For Visit:
Employees dealt with:

Thank you Midtown Honda for the excellent customer service,all the staffs are so friendly and approachable. To,Josh and Sam thanks for the amazing experience in purchasing our brand new Honda Civic car. I would highly recommend Midtown Honda to my other friends....

Customer: Grace Obero
Date: 2020-01-08
Reason For Visit:
Employees dealt with:

Thank you to Fadi and Bill for making my first experience with Overseas BMW amazing.

Customer: costas g
Date: 2020-01-08
Reason For Visit:
Employees dealt with:

Wonderful experience here! Robina Raid helps me here to get my 2016 Mazda 3. Having excellent time here. Got my car witthin 3 days!

Customer: 陈琦
Date: 2020-01-07
Reason For Visit:
Employees dealt with:

We had been searching for a specific vehicle for a couple of months and couldn’t seem to find any suitable candidates anywhere within an hours drive of our place in Port Dover. A vehicle was listed at Eastway Toyota in Windsor that looked great, but do we make a 3.5 hour drive to check it out? Basically we’d be doing a 7 hour round trip plus the time spent at the dealership at a very busy time of year. I enquired online with their social media specialist Sierra and she answered all of my obvious concerns and then spoke with their Salesman David who was also very helpful. He even cheerfully returned my texts on a Sunday, his day off, because we were hoping to come on the Monday. We did end up buying and thought the process went extremely well. The sales manager James took the time to come over and thank us and tell us how much he appreciated us coming such a distance to shop at his dealership. The icing on the cake was when our salesman Najib informed us he was heading up north on vacation Friday and offered to deliver our car to Port Dover. It was at least an hour out of his way for him and his friends but he insisted it was no problem. Sure enough come Friday there was our new car delivered right to our home. That saved us another 7 hour round trip. What amazing customer service, from an excellent car dealership.

Customer: David Simpson
Date: 2020-01-05
Reason For Visit:
Employees dealt with:

I purchased a CPO MB to replace my BMW. The cars go...

I purchased a CPO MB to replace my BMW. The cars go quickly so don't hesitate. After considering 3 models and help from Marlon Redmond and Matt Frazier, I decided on a sporty, low mileage 2017. I love the car. The entire team was helpful in making this transaction easy. I recommend them. Trade value was too low.

Customer: NGScholz
Date: 2020-01-02
Reason For Visit:
Employees dealt with:

Exceptional experience. Shawn was my Sales Consultant....

Exceptional experience. Shawn was my Sales Consultant. When I arrived at the dealership, I didn't think there was a chance I would be leaving with the car I wanted at a price I felt comfortable with. Shawn took time to listen to me and understand my needs. Not only did I leave with the car I wanted, the deal was better than I thought was possible. I highly recommend Shawn and Mercedes-Benz of North Olmsted.

Customer: Liberty2929
Date: 2020-01-01
Reason For Visit:
Employees dealt with:

This dealership is amazing! They listen to what you want...

This dealership is amazing! They listen to what you want and very honest in which car is a better deal. I love going there and I definitely trust them. I'm a member for life.

Customer: Enasycampbell24
Date: 2019-12-30
Reason For Visit:
Employees dealt with:

Norm and Samira were amazing! They took great care of me, got me the exact car I was looking for, and made it all come together in less than a week. From the start to finish it was nothing but top notch service from both of them and even after the sale Norm reached out to ensure that everything was fine with my car and asked if I had any questions

Customer: Li Jia
Date: 2019-12-30
Reason For Visit:
Employees dealt with:

Thank you Midtown Honda for an amazing experience in purchasing my new Honda Civic! Margarita, Peter and Ned went over and above my expectations to make sure I felt comfortable in buying my new car. They were genuine in trying to help me find the right car for me and were able to provide me with extraordinary customer service skills. From the moment you walk in to the minute you leave they make you feel like your part of the family. When picking up my car Margarita decorated my car with a huge red bow and 30th birthday balloons which I had not expected at all! I recommend anyone looking to purchase a new car to visit Midtown Honda and ask for Margarita for she genuinely cares about the well-being of her customers!

Customer: Sabrina Mazzei
Date: 2019-12-29
Reason For Visit:
Employees dealt with:

Thank you Midtown Honda for the excellent customer service! You met every expectation possible, great customer service, patience, understanding and for helping my daughter pick her perfect car! I would highly recommend Midtown Honda if you are looking for a great reliable car with a mix of a family feeling experience! Special thanks to Margarita for her expertise, her sincerity, patience and kindness! I would also like to thank Peter and Ned for also making our experience one to remember!!!

Customer: Sonia Aversa
Date: 2019-12-29
Reason For Visit:
Employees dealt with:

Excellent Service

Great buying experience ; Marlon was not pushy and I could tell this dealership values teamwork. Made me feel comfortable throughout the experience - even worked with me on his days off ! Satisfied with my purchase and the price was right .....

Customer: asolaru
Date: 2019-12-28
Reason For Visit:
Employees dealt with:

Great, Marlon is a great person,everything was explained.

Marlon made my first Mercedes purchase comfortable. i was a little nervous when i walked in the door. But his kindness made me fill better, i would recommend him to friends and family. for the record i already did.

Customer: bridgette.m
Date: 2019-12-24
Reason For Visit:
Employees dealt with:

Norm Jackson was patient and professional. The 2017 Escape is perfect and the snow tire package was a significant PLUS. THANK YOU to everyone involved. Drew Walker was thorough and accurate in his explanation of the finance options. Perfect vehicle purchase experience. GO LEAFS GO!!!

Customer: Brian Baier
Date: 2019-12-23
Reason For Visit:
Employees dealt with:

Had a great experience in purchasing my vehicle. Mike Newsom was very easy to deal with as was everyone else that I encountered. At one point it looked like the delivery date wasn't going to happen as planned. But in the end everyone came through and I picked up my truck on the promised date. I will definitely go back here when looking for another vehicle.

Customer: Eugene Dustin
Date: 2019-12-22
Reason For Visit:
Employees dealt with:

I just leased my second vehicle from Countryside, (2019 Dodge Ram & 2019 Dodge Caravan). Jabir and his team were excellent to work with. Jabir went above and beyond to ensure we were happy and received everything on our wish list, (price, features, ect). Constant communication during the leasing process but more importantly after the fact. Frequent checkins to ensure we are happy. His recent promotion to sales manager reflects his work ethic, honestly, and professionalism. I encourage you to go and see Jabir and his team before you purchase a Dodge/Chrysler product in the Windsor Essex region. Thank you Jabir. Z. FATALLAH.

Customer: Zee .
Date: 2019-12-18
Reason For Visit:
Employees dealt with:

Excellent service! Inderjeet answered my 101 questions and he found the exact car I wanted. Highly recommend going to him if you’re in the market for another car. The staff was also friendly and made the entire process efficient and enjoyable. Thanks again! :)

Customer: Susan S
Date: 2019-12-17
Reason For Visit:
Employees dealt with:

Tremendous

Mr. Redman shows meticulous detail to customer service as he educates and supports throughout the entire sales experience. He ultimately exceeds his reputation of helping consumers find the best automobile resulting in a pleasurable purchase. Much like Mercedes of North Olmsted, Mr. Redman sets the bar high and makes a sale feel more like a memory!

Customer: ms.keshalenee
Date: 2019-12-16
Reason For Visit:
Employees dealt with:

I recently went in to Oakridge and met Norman. He was so kind and really seems to know his stuff. Norman treated me so well. I was so impressed with Norman and Brandon ( finances) and how well they worked together at making sure I was happy with everything. If you go to Oakridge, ask for Norman and you will end up getting a great vehicle and gaining a friend!

Customer: Ange H
Date: 2019-12-16
Reason For Visit:
Employees dealt with:

Great service pleasure to work with the wonderful team....

Great service pleasure to work with the wonderful team. Will always recommend for my friends and family. Although the dealership located pretty far from my house I will always come back to them

Customer: eschechter15
Date: 2019-12-13
Reason For Visit:
Employees dealt with:

Windsor Mazda made it very easy for my to purchase my car. Great price, great service, very honest salespeople. Ahmad was very personal and made the purchase very clear and simple. Go check them out

Customer: matt alzner
Date: 2019-12-13
Reason For Visit:
Employees dealt with:

Took my new Dodge Caravan vehicle in today for cracks on leather seat (under warranty) - met with Anthony Dhaniram and Mathew Di Marco - service advisors. These two guys were very professional and willing to help and immediately took pictures promising to get back promptly to me with a resolution. It is heartening to know that after spending hard earned money on a new vehicle that there are people like these who go over and beyond to get matters resolved. Thanks guys....

Customer: SPEEDY AUTO -BRAMPTON- - DEVEN RAMROOP
Date: 2019-12-12
Reason For Visit:
Employees dealt with:

Just had a wonderful experience at Oakridge Ford. My sales associate was an engaging gentleman named Mateus, he was knowledgeable and friendly. I had called in advance and booked an appointment , he was punctual and had the vehicle I was interested in seeing ready to go. The wonderful customer service carried over when I was transferred to Drew in the finance department. I could not have asked for a better experience while purchasing my new vehicle. I would strongly recommend them and this dealership for your future vehicle wants and or needs!

Customer: Kristal Aquilina
Date: 2019-12-10
Reason For Visit:
Employees dealt with:

When I tell you I enjoy every experience at Mercedes Benz...

When I tell you I enjoy every experience at Mercedes Benz of North Olmstead!!!! Barry is awesome, and the rest of the staff including the Receptionist make you feel right at home!!!

Customer: janell8632
Date: 2019-12-07
Reason For Visit:
Employees dealt with:

First visit at the dealership buying a 2020 Dodge Ram 1500. Staff were extremely friendly. Found what I was looking for in a coupe days. Riaz Khan hooked me up with the best deal possible. I will definitely recommend this dealership in the future to my family and friends.

Customer: Aleksandar Culum
Date: 2019-12-05
Reason For Visit:
Employees dealt with:

This dealership is outstanding. When I first arrived I was instantly helped. Norman is a sales advisor there and let me tell you he’s definitely someone you want to go to. He’s very generous and makes you feel like you’re family. Jill is a financial advisor there and she too is very kind and sweet. They were able to find me and my girlfriend cars. I highly recommend coming to this dealership. They treat you like family and that’s why I gave it 5/5! P.S give Norm and Jill a raise... they are more than deserving of one!

Customer: Tye Abdulov
Date: 2019-12-04
Reason For Visit:
Employees dealt with:

Well, that was easy!

Last week I called to ask Shawn Blum to find me a preowned AMG GLE 63S Coupe. Based on how rare the vehicle is and considering the features and colors I wanted, Shawn told me that he would do his best to find one over the next couple months. It's a week later and I just made it home with my Certified GLE. I have to say that I'm impressed with how seamless the process was. Shawn was very helpful answering questions about how and when the vehicle would be shipped to the dealership, as well as the certification process. He spent as much time as I needed getting me familiar with all the features of the vehicle. It was the experience I would expect from a Mercedes-Benz dealership. I would like to thank Shawn Blum for treating me so well, Bill Schwark for running a tight ship and Corey Shimell and Matt Frazier for getting me through the paperwork so quickly and easily.

Customer: Michael C
Date: 2019-12-03
Reason For Visit:
Employees dealt with:

I just leased my second vehicle from Countryside, (2019 Dodge Ram & 2019 Dodge Caravan). Jabor and his team were excellent to work with. Jabor went above and beyond to ensure we were happy and received everything on our wish list, (price, features, ect). Constant communication during the leasing process but more importantly after the fact. Frequent checkins to ensure we are happy. His recent promotion to sales Manager reflects his work ethic, honestly, and professionalism. I encourage you to go and see Jabor and his team before you purchase a Dodge/Chrysler product in the Windsor Essex Region. Thank you Jabor. Z. FATALLAH.

Customer: Zee .
Date: 2019-11-30
Reason For Visit:
Employees dealt with:

Marlon & Mercedes Benz North Olmsted

4th vehicle acquisition from this dealership, always a great experience and great cars, enjoyed assistance from Marlon Redmond, no pressure. Will refer for sure anytime.

Customer: chrishiggins
Date: 2019-11-27
Reason For Visit:
Employees dealt with:

Just purchased a vehicle from Midtown Honda. Mike M. was an absolute pleasure to deal with. Very outgoing, friendly and easy to get straight answers from. Had good recommendations, and never pushed for more expensive alternatives on us. We ended up with the right vehicle at the right price for our needs. Couldn't be happier. All staff we came in contact with were polite and accommodating. Will not hesitate to shop here again when the need arises.

Customer: Paul Hatanaka
Date: 2019-11-21
Reason For Visit:
Employees dealt with:

Smooth transaction. Excellent Service. Will deal again with this Dealer

Customer: vbranca .
Date: 2019-11-21
Reason For Visit:
Employees dealt with:

Enjoyable, Effortless Experience

Nick Walter called or texted several times. He knew exactly what I wanted because he listened. He was extremely knowledgeable and answered all my questions. He was so very personable, like a good friend. I felt very comfortable with him. He helped make the experience of buying a car enjoyable. Everything was handled expertly and professionally. He enjoys helping people, and it shows. Thank you, Nick, also, for the follow up call after the purchase was completed. Amy Sauders was so genuinely excited when I saw her. She had texted and called several times, too. I found the car on line and she was my first contact. Her follow-up was exemplary. I traveled from Maryland's eastern shore to the North Olmsted dealership. Amy was almost as excited as I was when I first saw my new used car. She took the picture in the photo. Thank you, Amy. Corey, thank you also. You did a wonderful job getting financing all set up. As one of the team, you made my experience absolutely carefree! Thank you so very, very much.

Customer: jsgodisgood2
Date: 2019-11-19
Reason For Visit:
Employees dealt with:

I recently purchased a truck from Performance Ford and the overall experience was absolutely effortless and enjoyable. Doaa was able to get me an amazing deal and went above and beyond my expectations. If anyone is in the market for a new/used vehicle, Performance Ford has my highest recommendation.

Customer: Aleksandar Galiyash
Date: 2019-11-19
Reason For Visit:
Employees dealt with:

Effortless

Ryan found my GLS450 in Georgia and had it shipped to MB North Olmsted in about a week. In the meantime, all paperwork was FedEx'd to me because of living about an hour away and didn't want to make multiple trips. Once vehicle arrived I took delivery in roughly a half hour... that is what I call customer service. Thanks again Ryan and we will see you in the spring for the wife's new vehicle.

Customer: Craig.h
Date: 2019-11-14
Reason For Visit:
Employees dealt with:

Excellent service

Excellent experience working with Shawn. Process of purchase extremely easy. Appreciate the follow up call regarding my purchase. Customer service with all of Mercedes Benz dealership was fantastic.

Customer: doernejo
Date: 2019-11-14
Reason For Visit:
Employees dealt with:

Nice car purchasing experience

Great dealer excellent salesman Marlon Redmond highly recommended. Talked on the Phone and negotiation about price. I travel from Buffalo, NY. They offer me a reasonable price, and they have a great selection of cars. I bought a used 17 Camaro SS from them, the exterior and interior are perfect. The whole time Mercedes Benz of North Olmsted takes care of me right, and they want to take responsibility for the car they sell. The entire time I visit them, they are professional and helped to solve the problem. I think I will revisit them.

Customer: John
Date: 2019-11-14
Reason For Visit:
Employees dealt with:

As someone who is very picky when it comes to how my vehicle is handled in service, I was hesitant bringing my FR-S to Eastway. However Heather and the team assured it was in good hands, and would be treated with care from start to finish. Not only was the work completed without a hiccup, the interior/dash (which had to be pulled apart) was reinstalled without any issues whatsoever. I’m thoroughly impressed, and would definitely recommend Eastway if you’ve been hesitant.

Customer: Mark H
Date: 2019-11-10
Reason For Visit:
Employees dealt with:

My wife and I recently purchased a used car from Mike M. who was fantastic to deal with. He was very honest and open about the whole process. Even after the deal as done and we were no longer dealing with him (while doing financing, ect) Mike was always there to answer any questions we may have had! This was also our 3rd Honda dealership we had gone to and this dealership by far had the best atmosphere and people! Big should out to Peter as well!

Customer: Gianfranco Zangari
Date: 2019-11-08
Reason For Visit:
Employees dealt with:

GREAT CAR PURCHASING EXPERIENCE!

Our sales associate was/is Marlon Redmond. Mr. Redmond was extremely helpful in providing us with outstanding service. He effectively coordinated the car purchase, financing, parts, and delivery. Marlon Redmond maintained ongoing communication with us throughout the entire transaction. He made us feel so special. Our overall experience was pleasant and stress-free. The support departments (parts, car maintenance, and delivery) exceeded our expectations. We highly recommend Marlon Redmond and Mercedes Benz of North Olmstead Dealership. The teamwork of this particular dealership works with the customer to achieve a win/win experience. This was A GREAT CAR PURCHASING EXPERIENCE! Mozella & Willie C. Watts, Jr.

Customer: mmcw19
Date: 2019-11-07
Reason For Visit:
Employees dealt with:

I went into Oakridge Ford on an internet ad. I was greeted right away by Sales Associate Dennis Stewart, such a nice guy! Very professional, courteous and prompt. Dennis made sure my car was perfect for me and everything was taken care of for pickup. He made it easy, fun and I was very happy with the customer service. Very laid back, friendly dealership, I did not feel pressured at all. Overall, great experience! Thanks Dennis, I will be back and highly recommend you to my friends and family!!

Customer: Donna Ford
Date: 2019-11-07
Reason For Visit:
Employees dealt with:

I was very hesitant to take the leap to purchase a new vehicle even though I really did need one! All the staff were very understanding and bent over backwards to provide me with the best new vehicle possible! All in all very good service!

Customer: Deborah MacLeod
Date: 2019-11-07
Reason For Visit:
Employees dealt with:

REAL customer service

If for any reason besides getting the best deal (which you will get), this dealerships customer service is above par ! I was in between choosing three vehciles from three different dealerships. Once I visited this dealership... It was a no brainer decision. They treated me like a person, not a number and continued to show enormous amount of respect for my decision making process. No pressure, no sales pitches, no overload texts or emails. This dealership has amazing staff! Extremely friendly and outgoing. everyone there had a smile on their face and greeted you. I loved this buying experience.

Customer: renea.medina
Date: 2019-11-06
Reason For Visit:
Employees dealt with:

Great Experience

Allan was wonderful to work with. He is very knowledgeable about the cars and was able to get me exactly what I was looking for. I was highly satisfied with the entire process.

Customer: jb
Date: 2019-11-05
Reason For Visit:
Employees dealt with:

Great experience

It was a great experience from start to finish. Lease was up and Barry helped me pick out the next GLE. We were treated wonderfully and everything was seamless. Many thanks to Barry and the North Olmsted team. A job well done and an amazing new car.... a ⭐️⭐️⭐️⭐️⭐️ experience!

Customer: Suzannesadd
Date: 2019-11-04
Reason For Visit:
Employees dealt with:

Another Great Experience

This is a lifetime partnership. MB of North Olmsted is first class and created such a great memorable experience for my wife and I. Adam is terrific and incredible to work with while we were transitioning into another Benz with them. Highly recommended.

Customer: Scott
Date: 2019-11-03
Reason For Visit:
Employees dealt with:

Great to work with

Pleasure working with Nick, he is personable and understood my needs. Stuck with the sale when it wasn't looking good, and was able to get more incentives that were needed. Exemplified a great work ethic and showed a great passion for his job.

Customer: ajmeans13
Date: 2019-11-01
Reason For Visit:
Employees dealt with:

Awesome experience from start to finish!!!!

Shawn was amazing to work with super accommodating in every way! Helped us narrow down the perfect car!! Want to buy a 2nd car now!

Customer: kborchik
Date: 2019-11-01
Reason For Visit:
Employees dealt with:

This North Olmsted Merceds-Benz dealership is...

This North Olmsted Merceds-Benz dealership is exceptional!! The staff provides friendly and professional customer service. Sales consultant, Adam Essa, is an excellent Brand Ambassador for this dealership. Adam is credible, hardworking and swift acting when it comes to providing the service that clients need. He kept in contact and handled all details throughout my process. I'd recommend him to anyone. It's because of employees like him that companies thrive and succeed. He's awesome!!

Customer: Lola
Date: 2019-10-31
Reason For Visit:
Employees dealt with:

Superior Customer Service

Mercedes-Benz of North Olmsted is a first class operation with superior customer service. Don LaPorte assisted me during the car buying experience. Don and the Mercedes team made the process easy and enjoyable. They were very friendly, knowledgeable and supportive. I am very happy with my experience and would highly recommend them!

Customer: Lucy M.
Date: 2019-10-30
Reason For Visit:
Employees dealt with:

This was an awesome experience. We have been Ford owners for years and after the horrible service we have been receiving we had decided to make the switch to Toyota and what amazing idea that was. Our salesman Noel was awesome, knew exactly what we wanted and made sure we got what we were looking for. He was extremely professional and friendly. We really enjoyed the experience at eastway Toyota. Noel you have made customers for life. I would recommend this dealership to everyone looking for great cars and great service.

Customer: Ryan Ducharme
Date: 2019-10-30
Reason For Visit:
Employees dealt with:

Great Service at Midtown Honda. This is my 4th Honda and Margarita was a pleasure to deal with. I highly recommend speaking with her if you are looking for a knowledgeable salesperson and great deal. Margarita and her manager Peter T work great together I felt valued she is truly extraordinary make sure you ask for MARGARITA VEGA I initially came into Midtown with a $3000 budget. However, after being introduced to Margarita Vega she educated me on the value behind being an owner of a Honda vehicle and took the time to guide me into making a decision that suited my finances. Peter T and the Midtown team made me feel valued and I am very impressed Thank you

Customer: Sam Mo
Date: 2019-10-29
Reason For Visit:
Employees dealt with:

I couldn't be more pleased with the customer service my husband and I experienced when purchasing our 2019 Ford Ranger Lariat. Dino who works in the Parts department highly recommended that we check out Oakridge Ford and from the moment we went there to when we made the final decision to purchase our truck we were treated like family with no pressure. Matias Viovy, our sales representative was very informative, friendly and wonderful to deal with. Matias went out of his way to make sure we got the truck we wanted within our budget. Drew in finance took the time to explain clearly all of the options available to us for financing, extended warranty and coverage. A huge thank you to Matias, Drew, Dino and the rest of the team who assisted in our purchase and for making our experience so wonderful. We highly recommend Oakridge Ford for the purchase of your next vehicle and make sure you ask for Matias, like I said he's a fantastic sales representative and works hard to make sure you find the right vehicle for you and that you are HAPPY and CONFIDENT with your purchase.

Customer: Athanasia Lerikos
Date: 2019-10-29
Reason For Visit:
Employees dealt with:

Incredible service and experience, from the moment I walked in the door... to when I drove my new Mazda off the lot! They make you feel like family, and explained everything in fine detail. This is my first ever Mazda, and I'm so happy that I decided to check them out. You now have a customer for life.

Customer: Mark McKenzie
Date: 2019-10-29
Reason For Visit:
Employees dealt with:

It was wonderful

I was so pleased with my salesman Marlon and the rest of the staff the were wonderful to work with. I will send everyone I know who needs to buy a car.

Customer: Lou
Date: 2019-10-28
Reason For Visit:
Employees dealt with:

One off The best dealership that I had to deal with

Guest: John Cooper
Date: 2019-10-28
Reason For Visit:
Employees dealt with:

I got my New Honda Crv ExL today, without Sam( sales person) it wasn't possible. He was awesome who made my dream come true, always supported me in negotiations putting customer need ahead of firm. Moreover, I cannont forget Maria who worked hard on my finance despite of my revolving credit and salary and made impossible possible and told me what I can do no one else can. Last but not least, the sales manager Danial who gave some time without appointment and waited extra hours just by making lots of Honda customer meet their expectation.

Customer: Sandeep Chaudhary
Date: 2019-10-28
Reason For Visit:
Employees dealt with:

Excellent experience, if you feel it's time for a new car then only Norm can get a deal. Friendly, outgoing and makes you feel like you're the most important person in the building. Flexible in his negotiations and honest, ensuring your needs match the vehicle. Will definitely be recommending to friends and family.

Customer: Kerlin Castillo
Date: 2019-10-26
Reason For Visit:
Employees dealt with:

Great car buying experience

Mr Blum and the rest of the amazing staff always Made the car buying experience awesome. Third car I have purchased from this dealership and the experience has always been excellent... Cant wait for my next purchase...will be a customer for life...Thank you to all the great folks at Mercedes Benz North Olmsted......

Customer: Jimmy.1967
Date: 2019-10-25
Reason For Visit:
Employees dealt with:

I Recently visited them for my car’s maintenance. Extremely professional and top notch service. I’ve always avoided dealerships because “they charge you unnecessarily and recommend you stuff you don’t need.” My experience however was different. Better price than CanadianTire and the staff told me what exactly I needed changed. For two other things that I didn’t change, they told me it has plenty of life left. It’ll last you till next service. I went in expecting to change the brake pads, asked them about it, they checked and told me it just needs service. I absolutely loved the shuttle service. While I go to CT and it’ll take them few hours to get through my service and I’ll be stuck there. Better seating at waiting area too.

Customer: Asif Saeed
Date: 2019-10-24
Reason For Visit:
Employees dealt with:

Customer Service beyond Comparison

From walking in the front door to finalizing the purchase, these guys are the best. Shawn and Matt went above and beyond to make my buying experience a pleasurable one; they were fair, honest and transparent throughout the entire process. I cannot say enough, simply the best.

Customer: gcvarney
Date: 2019-10-19
Reason For Visit:
Employees dealt with:

Out-of-state purchase

This dealership rocks! I've purchased several Mercedes cars over the years, as well as many other brands. This, by far, has been the best buying experience. And to top if off, I did this from thousands of miles away in California. Don LaPorte, why main contact, was always responsive, answered all my questions, and made me feel comfortable purchasing a high value car from thousands of miles away. Also kudos to Andrew Conner (finance) for being so helpful. Highly recommend this dealership.

Customer: CA buyer
Date: 2019-10-18
Reason For Visit:
Employees dealt with:

Staff helpful and made my day . First time feeling trust and honesty.

Guest: Sally Foster
Date: 2019-10-18
Reason For Visit:
Employees dealt with:

Tim Wilhelm is my go to sales person. He has helped my family in many ways. The atmosphere is comfortable and the staff are exceptional.

Customer: Karen Marentette
Date: 2019-10-17
Reason For Visit:
Employees dealt with:

Thanks to Midtown Honda for such a wonderful experience! After a couple of months of purchasing my 2019 Honda Odyssey EX model, I had to do a downgrade to a smaller vehicle due to my current parking situation. The managers and sales staff made my change such a smooth transition and even the financial paperwork is done and approved within a day or two. I also want to point out, Maria the Manager at Midtown Honda is incredible! I would definitely recommend Midtown Honda to my family, friends and neighbours. Keep up the good Job!

Customer: Peter Phung
Date: 2019-10-15
Reason For Visit:
Employees dealt with:

Awesome service. Was in Windsor for work and without an appointment got my Lexus repaired within 24 hours of me dropping my vehicle off even with the service department being down a couple technicians. All the staff were friendly and curious. If I ever break down in Windsor, this is where I will be going.

Customer: A. Jason Lee
Date: 2019-10-14
Reason For Visit:
Employees dealt with:

Norm and Samira were amazing! They took great care of me, got me the exact truck I was looking for, and made it all come together in less than a week. From the start to finish it was nothing but top notch service from both of them and even after the sale Norm reached out to ensure that everything was fine with my truck and asked if I had any questions. Truly exceptional customer service!

Customer: Victor Addis
Date: 2019-10-07
Reason For Visit:
Employees dealt with:

I recently bought a pre-owned car and am very happy with it. We went to numerous dealers who either, showed price only but no mileage or nothing at all on the vehicles. All prices, features and mileage were clearly marked at Oakridge, that made my decision to shop here. Nothing was hidden. Carly and Drew really helped us and were really great to work with. Thanks!

Customer: Sally Colman
Date: 2019-10-07
Reason For Visit:
Employees dealt with:

I’ve had nothing but great experiences at Midtown Honda. I purchased a car from them a few months ago and I would recommend this dealership to others. I highly recommend Peter T and his sales team as they are very professional and friendly. I travel far to do business with this dealership and I believe it is worth the drive!

Customer: Chelsea Feikema
Date: 2019-10-05
Reason For Visit:
Employees dealt with:

Fantasctic and Exciting experinece!!!

I have perused the web for weeks in search of my dream car. I knew the exact car that I wanted down to the price, features, exterior/interior color and even the style of rims. I found 6 vehicles within the 400 mile radius that I was willing to travel. After several emails and conversations with several dealerships, not one had impressed me as much as MB of Olmsted. The place was state-of-the-art and the selection of beautiful cars was sublime. My sales associate, Shawn, answered all of my questions and was very personable and knowledgeable. What was important to me was that the vehicle was certified, a good warranty, and the condition, all of which were satisfied. Even after my purchase, Shawn has reached out to me just to follow-up. What was also impressive, was how accommodating they were to me. On the day of my arrival from Indianapolis, traveling arrangements issues arised that resulted with me arriving 3hrs past close. Amazingly, Shawn and his team all waited for me and provided me with a full service, stellar experience. No rush at all. Above and beyond service! As for the car, it was even more beautiful than I had expected. Literally flawless! Shawn had the vehicle detailed to the max. He also had an area where there was a small chip on the bottom of the lower bumper professionally repainted, not just a glob of touch up painted dabbed on the surface. There's a lot more that I can say but need I say more. Lol! If you're looking for a Mercedes, then this is definitely the place.These guys are amazing!!!!! Thank you Shawn, Corey, and Michael.

Customer: Rod K
Date: 2019-10-04
Reason For Visit:
Employees dealt with:

I always bring my Ram truck for service here, these guys are amazing. Anthony the service advisor is so helpful and he has so much knowledge of what he is doing. Highly recommended.

Customer: Billy Atwal
Date: 2019-10-02
Reason For Visit:
Employees dealt with:

Had such a good experience here! Mike M is the best!! I was in a really sticky situation and he did his best to help me out as much as he could! Best ever!! I highly suggest everyone to go and see him if you’re looking for a new car!

Customer: Jenna Miranda
Date: 2019-10-01
Reason For Visit:
Employees dealt with:

I recently went into Chrysler to look at a Hyundai Elantra that they had advertised on their website. I met with a Salesman named Christian, he showed me the car and went for a test drive. We had talked about the car and had a great conversation during the test drive which made me feel very comfortable. He was not at all pushy and he let me take my time and he also looked over the car for me as the car was an "as is" sale. I ended up purchasing the car, I went to pick it up Monday evening and noticed that the car was dirty inside (from previous owner). Being an "as is" car they don't detail/clean them. Christian seen that it kind of bothered me a little and without hesitation he told me to grab a coffee from their lounge area while he went and cleaned the car out HIMSELF!. This whole experience was great, he is a prime example of what a salesperson should be. Friendly, knowledgeable, and definitely went above and beyond to ensure his clients needs were met. My husband and I will come back to see him when we are ready to purchase a truck.

Customer: Melissa Crawford
Date: 2019-10-01
Reason For Visit:
Employees dealt with:

Went to Oakridge Ford for a recall ended up meeting Norman James. My husband and I went back on Saturday so we could look and drive the Ecosport. Norman was extremely helpful and personable he made us feel like one of the Ford family. Well say no more he had us hooked we felt like we new him all our life. Our experience was fantastic not only with him but also with Jillian Head and all the other Ford team. We would like to thank all the people at Ford for a wonderful experience and look forward to seeing you all soon.

Customer: Karen Turner
Date: 2019-10-01
Reason For Visit:
Employees dealt with:

Drove from Milton because their prices are very reasonable. After speaking with Frank and Jerry I felt confident in buying my car from this dealership. They are easy to talk to with no pushy sales.

Customer: Isi Marchese
Date: 2019-09-30
Reason For Visit:
Employees dealt with:

Just bought my first brand new car (2019 Mazda 3 GT). Khaled Ayoub helped us buy it and offered an amazing first time buying experience. Would definitely recommend going to Windsor Mazda if you're in the market for a new car.

Customer: Dario DeBlasis
Date: 2019-09-30
Reason For Visit:
Employees dealt with:

Great buying experience

Joe W. did a great job with us throughout the entire buying process. We had never owned a Mercedes before and were not that familiar wit the various models and options. Joe was very patient as he took us through the product line and offered test drives of any model we were interested in. He quickly found the car we wanted and his follow-up on our questions was outstanding. There was never any pressure throughout the process either, making for a fun experiences. I would recommend Joe and the dealership to anyone looking for a Mercedes

Customer: chris
Date: 2019-09-29
Reason For Visit:
Employees dealt with:

Loved my experience at Oakridge Ford. Excellent staff they have there. Enjoyed my time there and love the car I purchased. Answered all my questions and concerns that I had. They did a great job helping me. So coming back here for my future cars down the road.

Customer: Dylan Kingma
Date: 2019-09-29
Reason For Visit:
Employees dealt with:

Perfect car buying experience

I just purchased a 2016 c300. When I went to Mercedes of north Olmsted I had a few cars in mind, as I was there I never felt rushed to chose and or buy a car , throughout my buying experience my salesman marlon was patient with me and super nice and friendly , he never made me feel rushed and he always took me serious and always tried to get me the best deal I could possibly get , there was not a single thing to complain about durning my visit. The car runs great and came out of detail lookin brand new. that was hands down the best car buying experience I've had and look forward to buying cars there in the future.

Customer: chris291433
Date: 2019-09-26
Reason For Visit:
Employees dealt with:

Yesterday, I took my 2017 Toyota Camry LE plus trim model for the service 2 (includes oil change, fluid top up and tire rotation). They really took good care of my car. Also, service advisor Heather was very knowledgeable and kind person. Enjoyed free coffee and nice environment. They offer me a complimentary car wash as well. Thanks Heather. Eastway Toyota dealership is the best dealer in Windsor area.

Customer: Obaid Qureshi
Date: 2019-09-21
Reason For Visit:
Employees dealt with:

This review is specifically for Mike A. Alaghband and not Midtown Honda. Mike is hands down one of the best car dealers my husband and I have ever met. He was kind, patient and transparent. He actually recommended and wanted what's best for us and didn't just want to make a quick sale. He made sure we were at peace with all the features and the condition of the car, as well as the deal that we finally ended up with. This was our second visit to midtown, after the first one that left a bitter taste in our mouth..because of the extra fees being forced on us on top of the listed price, and the way sales tactics were being used on us. We're so glad to have met Mike during our second visit, and even though we went a little over our budget, we're glad the deal was straightforward, clean and gives us a peace of mind. Thank you, Mike - this 5 star rating is purely for you.

Customer: Mahrukh Hakim Hassan
Date: 2019-09-21
Reason For Visit:
Employees dealt with:

Wonderful customer service

We had wonderful customer service at Mercedes-Benz of North Olmstead. Mitch Wolf was very accommodating in all our transactions with this dealership including purchasing new cars, trading in older ones, and delivering and picking up cars at our home. We will continue to do business with this dealership

Customer: 527ctg
Date: 2019-09-20
Reason For Visit:
Employees dealt with:

Awesome customer service!

I recently purchased a "Drive Options" C300 from Mercedes-Benz of North Olmsted. Bill Schwark was the sales manager and Nick Walter was our sales rep. They both went above and beyond to make sure that we had a positive experience. Nick was very patient while I asked many, many questions during the purchase and explanation of options! Since we purchased the car, I've texted Nick with questions to which he was very responsive and even stopped back up to ask for his help in pairing my new iPhone! He provided awesome customer service in every instance and made it very clear that he was available for anything we needed! Customer service is what sets these dealerships apart, in my mind. I have already recommend both of them and their dealership to a friend who's looking for a new car! I appreciate the great experience!

Customer: sstineman37
Date: 2019-09-19
Reason For Visit:
Employees dealt with:

Purchase of certified pre owned GLC300

My husband and I went in on a Saturday morning and met with Marlon who gave us a brief history of the SUVs that were available. We liked the GLC 300 and he had a perfect one on the lot. We purchase later that afternoon

Customer: Bill
Date: 2019-09-17
Reason For Visit:
Employees dealt with:

This is a great team who are constantly working to provide the best service experience. Thank you

Guest: Natalie Soroka
Date: 2019-09-17
Reason For Visit:
Employees dealt with:

I enjoy the good service from performance Ford. The advisor keeps me up to date during the process. The shuttle service is fast and friendly. I highly recommend their service team based on consistent results and friendly staff.

Customer: Mark Morris
Date: 2019-09-16
Reason For Visit:
Employees dealt with:

Chris helped my pick out my first car. He was extremely helpful and had no problem answering the 100 questions I asked. Overall a great experience and I would recommend checking them out if you are looking for a new or used car!!

Customer: matthew16118 .
Date: 2019-09-14
Reason For Visit:
Employees dealt with:

Awesome

My 3rd time doing business Mercedes Benz of North Olmsted and as always with great service and customer care. Adam is awesome and so is Michael Rybia

Customer: John Wilson
Date: 2019-09-13
Reason For Visit:
Employees dealt with:

Purchased GLS63

Worked with Tommy Findlay, sales person at Mercedes. Tommy was very knowledgeable and not high pressured. I felt very comfortable working with him. In addition, I had some service that I wanted performed on the car which Tommy coordinated entirely for me. Great job Mercedes!

Customer: JKacic
Date: 2019-09-11
Reason For Visit:
Employees dealt with:

Margarita was extremely helpful giving my husband and I, the best deal possible. She was patient and accommodating. The entire process was straightforward, painless and made the entire experience enjoyable!

Customer: Oneidis severino
Date: 2019-09-09
Reason For Visit:
Employees dealt with:

We have been very pleased with our experience at Performance Ford. My wife was on the chat line with Tim who greeted us at the door. He introduced us to Mark Renaud who worked very hard to find a truck to meet our needs. We wanted safety features, great gas mileage and comfort. He has patiently showed us all the new features and how they work as we have never had them before. He made the stressful decision of choosing a new vehicle much easier for us. We would definitely recommend Performance Ford and Mark Renaud.

Customer: Bill Derbyshire
Date: 2019-09-06
Reason For Visit:
Employees dealt with:

Excellent customer service with purchasing a vehicle Ted was very helpful and went beyond expectations in looking for and purchasing my new vehicle. He was very professional and was helpful in every aspect he could. I would highly recommend him! Thank you for the great experience.

Customer: Sarah Stewart
Date: 2019-09-05
Reason For Visit:
Employees dealt with:

AWESOME EXPERIENCE!

Searching for a replacement vehicle I found an ideal prospect on-line in Ohio. Sam Marawan answered the phone and within a couple of hours my certified pre-owned 2017 Mercedes 550 SL was mine and in the preparation process for transport to me in Florida. Sam sent me numerous photos of the car and even sent a video in natural daylight so that I could get a true read on the colors. The car arrived timely and in perfect condition. Sam has checked back with me since to make sure that I am familiar with all the options and features. Sam truly showed that he cared about getting me in the car that was right for me. Matt Frazier, Finance Director, facilitated the financing and paperwork and did a terrific job of pushing out the forms to me late on a weeknight. He then called to see if I had any questions about any of the documents. CANNOT SAY ENOUGH ABOUT SAM & THIS DEALERSHIP!

Customer: CAROL
Date: 2019-09-03
Reason For Visit:
Employees dealt with:

New service adviser Mari was very customer-focused and helpful. My Ford Edge 24K service was completed by noon. Rides both ways very good!

Customer: Anne Haas
Date: 2019-09-03
Reason For Visit:
Employees dealt with:

I came in with friend to look at a couple of options for a vehicle. Norman James helped us , and it was like an instant bond. His method is about establishing relationship and trust. he didn't put me into something I either didn't want or couldn't afford. with his help, we found just the right car.I'm saying that if you want to feel at ease and feel like you are talking to a friend and not just a salesman, Norm is the man to see. I have been telling everyone how great the experience has been, He even synced up my phone with the car! Thanks Oakridge Ford and especially Thanks Norman, Tim Caston

Customer: Tim Caston
Date: 2019-09-02
Reason For Visit:
Employees dealt with:

Recently bought a Honda civic from midtown Honda. My first big purchase! Energy was honest and patient, I didn’t feel pressured at all. He even worked extra late to ensure he answered all my questions. He was also available after the purchase to answer any questions or concerns. Would highly recommend.

Customer: Rebecca Oliveira
Date: 2019-09-02
Reason For Visit:
Employees dealt with:

My experience at oakridge ford was excellent. Jackie went over and beyond what was expected from a salesman and made the process of the trade in,to picking up my new truck exceptional. Very pleased. I would and will recommend him and the rest of the team in the future

Customer: Greg Pass
Date: 2019-09-01
Reason For Visit:
Employees dealt with:

We just picked up our 19 year sons first car , a 2016 Dodge Dart . From the time of purchase a week ago to pick up today , it was nothing but a positive experience. Our salesman , Christian , was professional, helpful , and made the process extremely easy . I had asked that certain things be done with the car before pickup and when we arrived today , the vehicle was beyond expectations. I don’t give out recommendations lightly but felt Christian and the Brampton team deserved a kudos . Can’t thanks you guys enough , we’ll done Tim

Customer: Ann Costain
Date: 2019-08-26
Reason For Visit:
Employees dealt with:

Very professional and fast paced

Bought a 2017 Mercedes Benz c300 and Marlon made the experience fantastic ! I received a fair trade in for my truck and was very happy with the vehicle I purchased

Customer: Jeieurrj
Date: 2019-08-22
Reason For Visit:
Employees dealt with:

Awesome job on finding me a car

SHAWN BLUM WENT ABOVE AND BEYOND TO HELP MAKE SURE I GOT FINANCED AS WELL AS FINDING AN AWESOME VEHICLE WITH VERY LOW MILAGE THAT WOULD ACCOMMODATE MY BUDGET. ALSO A SHOUT OUT TO BILL AND COREY FOR ALL THEIR HARD WORK. CLASS ACT ORGANIZATION

Customer: MikeyMike
Date: 2019-08-21
Reason For Visit:
Employees dealt with:

Magarita helped me and my wife purchase our vehicle and we are really happy with the experience! She was very pleasant to work with, showing us all the features and she worked with us on our budget. I'm excited to go sign the papers within the next few days and pick up our vehicle. I'd recommend this dealership to my family and friends.

Customer: Andrew R
Date: 2019-08-19
Reason For Visit:
Employees dealt with:

Outstanding customer service

This is my first time purchasing a Mercedes. My sales consultant was Shawn Blum and he immediately made me feel right at home. I've never had so much fun purchasing a vehicle as I did today! The employees build their business on value and honesty and that means everything to me. I was treated like I was their #1 customer. I am so happy that I checked out Mercedes of N Olmsted and that Shawn was my salesman. I Highly recommend Shawn and Mercedes of N Olmsted.

Customer: Pamhakaim
Date: 2019-08-17
Reason For Visit:
Employees dealt with:

Professional and friendly

The car was very well detailed extremely clean! Marlon answered all my questions kept to me in the loop. Very professional courteous and friendly would recommend the dealership

Customer: Spohnaj
Date: 2019-08-16
Reason For Visit:
Employees dealt with:

This place was great. Mike M was amazing, friendly and accommodating. We were a big crowd, and he managed to field all the questions coming his way. We got the car we wanted at a good price. Thanks Mike M.

Customer: Munisa Lakhi
Date: 2019-08-16
Reason For Visit:
Employees dealt with:

First class 5 star experience

This is a first class operation with a great helpful and pleasant staff. Barry is a wonderful sales person. I recommend this Mercedes dealership to everyone looking for a top of the line automobile.

Customer: wmforallen
Date: 2019-08-13
Reason For Visit:
Employees dealt with:

Our sales person Lucas and sales manager Peter were very helpful during our purchase of our used vehicle. Our experience with Midtown Honda was very good. You won't be disappointed if you go to see them.

Customer: Susan Donaldson
Date: 2019-08-13
Reason For Visit:
Employees dealt with:

Excellent

This is my first Mercedes purchase and I can say that I have not been disappointed yet. I love my car. But the best part has been the great customer service we have received from our salesman Shawnee. He has gone above and beyond what I expected from a salesman. I haven't had my car very long, therefore I haven't had to have too much contact with the service department. I did however need to get my extra key fob programmed and it was very nice that they came and picked up the car at my office and left a rental for my convenience. I hope that my future experiences are just as good.

Customer: MariVR
Date: 2019-08-09
Reason For Visit:
Employees dealt with:

Best and easiest out of state experience there is!

Shawn Blum is a tremendous man and I would recommend using him to anyone looking to buy a car out of state. The service at this Mercedes Benz deal is outstanding. Next car myself or my family gets from Mercedes will be from Shawn.

Customer: Ngianascoli
Date: 2019-08-09
Reason For Visit:
Employees dealt with:

Peter T and Mike M are car rockstars !!!!! We were treated better than family and they took care of all our needs beyond our expectations. This is the level of service that you can only find when you are dealing with a top notch dealership and professional staff. What a pleasure it was and we are so happy with the purchase of our new accord. Excellent job guys!!!!

Customer: Spy Man
Date: 2019-08-09
Reason For Visit:
Employees dealt with:

Loving my 2019 Honda Accord. Thanks to Peter T and Mike M from Midtown Honda for their stellar service. They took care of all my needs in an efficient and timely matter. You guys are awesome!!

Customer: Toula Barlas
Date: 2019-08-09
Reason For Visit:
Employees dealt with:

Ford took great care of me with my recall. They were able to drive me to work while my car was worked on and they were very kind enough to also pick me up from work and drove me back to Ford. There is one thing I am most thankful and great full that they not only fixed my recall but they also went out of their way to rotate my tires due to a tire pressure sensor I had on my car, not only that but they also did a diagnostic on my check engine light. Thank you Ford for making my experience such an amazing one. I will always go back to them for my issues. Thank you, and I hope this helps everyone else who may have doubts, throw your doubts away, and go see Ford Performance on provincial road in Windsor Ontario!

Customer: Alda Audeshe
Date: 2019-08-09
Reason For Visit:
Employees dealt with:

Vehicle selection is amazing. Sales and service in particular are second to none. I have really enjoyed my experience at Performance Ford

Customer: ginny kereliuk
Date: 2019-08-08
Reason For Visit:
Employees dealt with:

I recently had my vehicle serviced at Performance Ford. My service advisor Cristian was awesome - friendly, courteous, helpful and knowledgeable. My vehicle was serviced in half the time that I had expected and everything has been running smoothly with the vehicle so far! My vehicle was also given a car wash before I picked it up! The service manager was very welcoming upon my arrival, and he also sent me a letter at the completion of the service work to thank me and provide me with his contact information should I have any questions or concerns. The shuttle service to and from my home was excellent as well - prompt and courteous. Overall I had an outstanding experience having my vehicle serviced at Performance Ford! Thank you so much!!!

Customer: Lisa Courtenay
Date: 2019-08-06
Reason For Visit:
Employees dealt with:

Two CLA’s!

This was hands down the BEST car buying experience my husband and I have ever had! From the moment we were contacted after an online inquiry, to the final delivery, Shawn and everyone else on the team treated us like royalty. We absolutely LOVE our new cars and will be helping our son to buy a car from Shawn in the future. Thank you so much!

Customer: NicoleMcKinley
Date: 2019-08-05
Reason For Visit:
Employees dealt with:

Great service! I made my way to Midtown Honda because they had what I was looking for and cars listed at a fair price. This Honda location understands what great service means. My sales rep Inderjeet was personable, knowledgeable & professional. He helped me find a car I love and went a above and beyond to make sure I receive my car when it was convenient for me. After my purchase, the rest of the team including the service department made sure to provide the same level of service.

Customer: Danielle Fry
Date: 2019-08-05
Reason For Visit:
Employees dealt with:

Exceptional Service/Expertise

Had a great experience as first-time customers. Nick Walter was exceptional in his knowledge of cars, friendliness, down-to-earth manner and ease of dealing with the public. Would highly recommend this dealership if you want an outstanding experience. By far, everyone at this dealership we encountered was outstanding. From Nick to the receptionists, finance manager, car detailing and readiness crew. All around a great experience. We are so happy with our purchase and would definitely recommend and return for a future purchase.

Customer: CRK
Date: 2019-08-03
Reason For Visit:
Employees dealt with:

Amazing experience. Both Reese and Samira were an absolute pleasure to deal with from start to finish. Very professional team and happy to offer their assistance whenever it was needed. Would highly recommend to anyone in the future. Love my new F150! Thanks again!

Customer: Jesse Kovar
Date: 2019-08-03
Reason For Visit:
Employees dealt with:

Very professional friendly and informative Howell is one of the best salespeople I ever met. Highly recommend Performance Ford

Customer: Randy Romanick
Date: 2019-08-03
Reason For Visit:
Employees dealt with:

Norman tried his best to allocate the exact car that I want, and he is really good to give a great deal. Thx.

Customer: Zihao Wang
Date: 2019-08-02
Reason For Visit:
Employees dealt with:

Outstanding Experience with Barry!!!

Barry was wonderful to work with...I actually texted him right before I left for Las Vegas to let him know when I returned I wanted to start looking for a new Lease. He immediately stated to work on finding me a car. He texted me a few times with pictures and information. I purchased the car via Text with him from Vegas sight unseen. He picked the perfect car for me and made this purchase effortless for me and extremely enjoyable!! He is outstanding and will always do business with him!!

Customer: 1HOTBNZ
Date: 2019-07-31
Reason For Visit:
Employees dealt with:

I received excellent customer service when purchasing my new ford escape from Oakridge Ford. Matias V is very knowledgeable and professional. He explained everything in detail about my new escape and answered all my questions. Everything was done quickly and efficiently. Matias even followed up with me a few days later to make sure I was enjoying my new vehicle. Truly exceptional service. I would highly recommend Matias to anyone looking to purchase a vehicle at Oakridge Ford. A pleasure to deal with the Oakridge Ford team!

Customer: Vicki Barber
Date: 2019-07-31
Reason For Visit:
Employees dealt with:

I purchased my first truck here and was very happy with the staff. When I walked in there was not one person that didn't say hi. Chantelle was my sales person and she went above and beyond to help me out. I just purchased another truck from them and again used Chantelle. She was amazing. I had a small issue there, and that was taken care of by Nicole. They will go above and beyond to help you. Keep up the good work!!

Customer: Marlee Richer
Date: 2019-07-31
Reason For Visit:
Employees dealt with:

Marlon is the Best!

We had a wonderful experience at the dealership with our recent Mercedes car purchase. Marlon was extremely professional, attentive, and helpful during the entire process. He helped to answer all of our questions and spent a great amount of time with us to make sure we had all the answers needed to move forward with our purchase. I would highly recommend this dealer and would suggest you work with Marlon!

Customer: Raniahammoud
Date: 2019-07-30
Reason For Visit:
Employees dealt with:

From the moment I walked in at Oakridge Ford I was greeted with a friendly smile. Tony Propadalo was professional, courteous, and knowledgeable. We all know that buying a car can be daunting, but he made it a very pleasant experience for me. He went above and beyond to make sure I was comfortable and satisfied. I highly would recommend Tony to anyone in the market for a new vehicle.

Customer: Amanda Van Lagen
Date: 2019-07-30
Reason For Visit:
Employees dealt with:

Beautiful cars and amazing service

Barry and Michael were absolutely amazing. They made the experience enjoyable and easy going. Their customer service was out of this world. I will be a customer for life.

Customer: MEKM_05
Date: 2019-07-29
Reason For Visit:
Employees dealt with:

Norm is a really responsible person. He will check with your frequently and get the best price for you. If you are looking to buy a car, I will total recommend him.

Customer: Tong Sha
Date: 2019-07-29
Reason For Visit:
Employees dealt with:

Norm was very helpful in finding me a truck, very candid, courteous salesman. He takes his time to make sure he gets you in the right vehicle, and he works for you to ensure you get a deal you feel good about. Overall good experience, Drew was great bringing us through finance as well.

Customer: Alex Woodcroft
Date: 2019-07-27
Reason For Visit:
Employees dealt with:

Very easy and straightforward to work with.

Curtis and the team at North Olsted were very quick to answer questions I had on a used car and easy to work with. I live over 3 hours away and they provided great documentation and video of the car I was interested in and made the purchase super easy. Very satisfied and would recommend them to anyone.

Customer: Pescador
Date: 2019-07-26
Reason For Visit:
Employees dealt with:

Barry Sisler=The Best In the Business!AND a GREAT Person!:-)

I'm a first-time, first-generation, first-of everyone within my (admittedly vast) social circle Mercedes-Benz buyer...I flew in from NYC (Manhattan) where I've lived for the past 16 years to Mercedes-Benz of North Omsted to buy my first Benz because the dealership was THAT highly recommended both nationally and locally. We were not disappointed in ANY way! Barry was not only the quintessential car salesman i.e. HIGHLY knowledgeable, expert, patient, supportive, understanding, empathic, NOT high-pressure-y (i.e. my biggest fear, TBH) yet was the consummate professional, accessible, rapidly responsive and in short...just basically anything/everything anyone could want when buying a car! A++++ I offer my absolute highest personal recommendation without ANY reservation! Thank you again, Barry! You're truly in a league of your own! And I'm excited to remain in touch! SOOOO much thanks!!!

Customer: FromManhattanToNorthOlmsted2019
Date: 2019-07-26
Reason For Visit:
Employees dealt with:

I shopped around for months trying to find the perfect vehicle and a sales person that was actually helpful and not pushy. Oakridge Ford checked all the boxes. From the moment I walked in Matias Viovy was friendly, knowledgeable and followed up with every little detail. I was very specific about what I wanted and flip flopped a lot. He never got annoyed and helped me through every step of the process. He was fantastic! The friendliness, customer service, knowledge and professionalism he provided us with was top notch! I would recommend him and the dealership to everyone and anyone looking for a vehicle.

Customer: Mel Coleman
Date: 2019-07-26
Reason For Visit:
Employees dealt with:

Performance Ford What an Amazing Place If you are looking for a Vehicle Go see Dylan Vanderbeck and Moe Hazmie Hands Down Ford makes the best Truck! The ride is Amazing and The Fuel Economy is unbelievable. Make sure you check out Performance Ford

Customer: Zeus's Dad
Date: 2019-07-25
Reason For Visit:
Employees dealt with:

Determine and patient

My sales consultant, Shawn Blum was very patient with me. I had certain things on my wish list that I desired for my new car. Everyone said it was impossible, but not Shawn. Shawn would send my husband and I emails and calls for six months. Shawn was determined to find the right car for me...and he did!!! We were out of the country on vacation, when he sent us a email of a car with everything on my wishlist. Shawn found the perfect car and it had everything I wanted and more!! The best thing about all this was Mr. Blum did all this over the phone. We live in Michigan, so this was over two hours drive on a good day. The first day we met Mr Blum was the day we drove from Michigan to Ohio to purchase the Mercedes GLE 300 Coupe.

Customer: MiMi245
Date: 2019-07-24
Reason For Visit:
Employees dealt with:

I was impressed with your Salesperson, Norm James, when I purchased a 2019 Escape.He went over and above to make sure all went smoothly, He explained every feature in detail with great patience. If you are in the market for a vehicle, Norm James is the "guy" to see. In my opinion he is really Top Notch.

Customer: Jean Hebden
Date: 2019-07-24
Reason For Visit:
Employees dealt with:

I was impressed with the service. I have a service package, and I did not have to bring any issues up, as the technician’s dealt with everything, everything, before I could ask about issues. I am stage 4 cancer, and I included the package as a protection for my wife. The responsible actions of the staff put my mind at ease if things change for me in the future. Thank you Matthew

Customer: Matthew Mezger
Date: 2019-07-23
Reason For Visit:
Employees dealt with:

Happy Client

Sales process was very easy and thorough. Treated with great respect and patiently answered all of our questions. I will definitely be back again in the future.

Customer: Medina Mike
Date: 2019-07-22
Reason For Visit:
Employees dealt with:

Excellent service through and through. I never have a lot of time on my hands so I was messaging late at night at the gym and surprised to get an answer. The person online was quite helpful considering the time! They set me up with a contact for the AM and took all my information and suggested I would expect to receive a call. By chance I was in the area the next day and stopped in for a test drive. I was directed to a gentleman by the name of Mark Renaud. Amazing guy; took beyond excellent care of me from start to finish. Very happy with my first time ever truck; the F150!

Customer: Rob L'Ecuyer
Date: 2019-07-22
Reason For Visit:
Employees dealt with:

I just purchased a 2019 Soul Red CX-5 GS from Windsor Mazda and was very pleased with my experience. Ahmed bent over backwards to make sure I got the vehicle and options I wanted at the best price. He even made himself available on his days off to facilitate my purchase, working in tandem with the Mazda team, including Victor and Laura Ahmed not only spent a great deal of time explaining the Mazda's many amazing features, but told me to stop by or call anytime with any subsequent questions. Alex, the general manager, and Jenny also worked diligently to iron out the few wrinkles that arose. Overall, I felt it was an incredibly professional experience and I feel confident recommending the Windsor Mazda team.

Customer: Jennifer Ammoscato
Date: 2019-07-20
Reason For Visit:
Employees dealt with:

Best car-buying experience ever!

This was a wonderful first-time buyer experience for our son. Shawn was extremely knowledgeable, helpful, and professional. He truly exceeded our expectations. It was an absolute pleasure working with him and the rest of the staff! Thank you!!

Customer: HeidiB12
Date: 2019-07-18
Reason For Visit:
Employees dealt with:

This review is based on my experience with Ali Roumie at Windsor Mazda. He was such a pleasure to work with while I was searching for a pre-owned Mazda to purchase. Ali is polite, knowledgeable, and accommodating. If you are in the market for a Mazda, I highly recommend working with Ali to find your perfect fit and a fair deal.

Customer: Jessica Reid
Date: 2019-07-18
Reason For Visit:
Employees dealt with:

Outstanding

My experience dealing with Maggie was outstanding and I felt totally comfortable and not at all under any pressure to buy. She is extremely knowledgable and she has my highest recommendation. I would not hesitate to purchase a car from her in the future. Thank you again for a fantastic experience, Greg Grecek

Customer: Greg123
Date: 2019-07-17
Reason For Visit:
Employees dealt with:

Marlon’s attitude is infectious. Great guy

Marlon went above and beyond in our vehicle purchase. He wasn't pushy and took all our comments and concerns with admirable consideration and resolve to resolution. We chose this vehicle over the other identical car at another dealer due to Marlon. He's a great asset to your sales team. I'd recommend that the dealership consider a more seasonal attire to help the salespeople cope with the outdoor heat. Full dress attire for 90+ degrees is rough. Though these guys are absolute troopers in this heat. Marlon, Bill (GM), and Bill (Service) were great. We appreciate their support and help. Marlon is incredible. Want a car? Go talk to him! :) Any other questions, let me know Alan

Customer: Carbuyer
Date: 2019-07-16
Reason For Visit:
Employees dealt with:

Had a great experience purchasing my Honda from Midtown Honda. They helped me a lot throughout the process, and made it such an easy & enjoyable process to purchase my car. With kind staff and experienced management team, Midtown Honda is the best dealer to get your next car.

Customer: Ali Saremi
Date: 2019-07-16
Reason For Visit:
Employees dealt with:

2014 Sierra

Great dealership! Fast and easy deal. Everyone was very friendly and helpful. Shawn was very helpful from the time I got to the dealership to the time I left. He knew I was from out of state and valued my time. Got me back on the road quick! Very happy with my experience!

Customer: Deano06
Date: 2019-07-10
Reason For Visit:
Employees dealt with:

Got a Cx9 and very happy with sales team and process. They don't push or try oversell you

Customer: Edward Bassous
Date: 2019-07-07
Reason For Visit:
Employees dealt with:

Friendly dealership even from 500miles away

Fantastic and friendly service setting up my lease for GLE 350. Barry is a friendly personable salesman. I'll definitely be renewing my lease with this dealership. Would recomment!!

Customer: Thisboymoe
Date: 2019-07-04
Reason For Visit:
Employees dealt with:

Purchased my first vehicle from this dealership. I am very satisfied with the customer service provided by the staff, from sales to finance department to technical support. Special thanks to Joseph Kim (salesperson) who demonstrated excellent knowledge, care, and patience throughout the whole process.

Customer: Paula N
Date: 2019-07-03
Reason For Visit:
Employees dealt with:

First class treatment

I just leased a 19 Mercedes CLS 450 and my salesperson was Barry Sisler. The best compliment I can give is to say that in the process of turning in my lease on my 16 Mercedes CLS 400, the respect and treatment Barry showed me convinced me to lease another CLS. While the car is outstanding, the communication, punctuality and process could have not possibly been more enjoyable. I certainly received a fair deal, no doubt about it, but more importantly, my time commitment was kept to a minimum and the process was totally painless and possibly even enjoyable. If I am purchasing/leasing a Mercedes in NE Ohio, this is my dealer, and it was worth the hour drive past two other Mercedes dealers.

Customer: jcollum68
Date: 2019-07-01
Reason For Visit:
Employees dealt with:

Excellent service through and through. I never have a lot of time on my hands so I was messaging late at night at the gym and surprised to get an answer. The person online was quite helpful considering the time! They set me up with a contact for the AM and took all my information and suggested I would expect to receive a call. By chance I was in the area the next day and stopped in for a test drive. I was directed to a gentleman by the name of Mark Renaud. Amazing guy; took beyond excellent care of me from start to finish. Very happy with my first time ever truck; the F150!

Customer: Rob L'Ecuyer
Date: 2019-07-01
Reason For Visit:
Employees dealt with:

I came in to get my car serviced with Konrad, and I have to say his service was exemplary. His attention to detail was truly appreciated and he explained each line item on my invoice. The shuttle driver Marco's service was also great! Thank you!

Customer: Cary Wong
Date: 2019-06-29
Reason For Visit:
Employees dealt with:

Brandy in the service department was phenomenal!!! I had to be somewhere and she ensured my car would be ready for me. I waited for the car and as promised it was done quickly and efficiently....it was even washed!!! Thank you Brandy!!!

Customer: Anna Bodnar
Date: 2019-06-25
Reason For Visit:
Employees dealt with:

Purchased a used vehicle

Marlin was very professional. He found the exact car that I was looking for. He has been quick to answer and responsive to my request.

Customer: Mm112391
Date: 2019-06-24
Reason For Visit:
Employees dealt with:

I just happily purchased a Honda Civic 2019. I was very satisfied with Margarita Vega’s service. She was very professional and considerate. She was patient to help me analyze whether I should lease or finance. She educated me on leasing since I did not know much about it. She gave me a good explanation along with examples. Her professional knowledge, kind attitude, patience and good vibe was impressive. *Bonus* For all my Latin people if you are searching for a car be sure to visit Margarita at Honda Yorkdale!

Customer: Pamela
Date: 2019-06-20
Reason For Visit:
Employees dealt with:

Mercedes of N Ohlmstead

Extremely responsive and customer friendly. They were fair and transparent from our first interaction to our last. I never doubted they had my best interests at heart

Customer: Gathom
Date: 2019-06-18
Reason For Visit:
Employees dealt with:

Curtis Cheney Jr knows customer service!

Curtis Cheney Jr went above and beyond to help us get the car we wanted! He was knowledgeable about every question we had. Very professional in every way.

Customer: Cannon Chris
Date: 2019-06-18
Reason For Visit:
Employees dealt with:

Skilled Professional staff- knowledgeable and smooth

The staff shows courtesy and respect from when you enter the showroom to when you sign the paperwork. The process is very organized and proceeds smoothly. Recommend these professionals.

Customer: Kendoo
Date: 2019-06-17
Reason For Visit:
Employees dealt with:

I bought My First vehicle jeep Sahara from this place. To be honest guys this place has awesome staff they give you full details about everything!! Specially Christian Lofty he dealt with me. He is fantastic and knowledgeable person he answered all my queries. He gave me enough time to think about. I think it is best experience i could ever have. Thank you so much to all team and good luck !!

Customer: javey brar
Date: 2019-06-16
Reason For Visit:
Employees dealt with:

Great experience with Lou at Eastway Toyota! This is our second vehicle from the dealership, and Lou was candid about the pros and cons of minivans vs SUVs vs a second vehicle for our growing family. We settled eventually on a Toyota Sienna LE - great vehicle value for the money. James gave us what we felt was good value for our trade in, Christina in finance gave us a great deal on additional coverage, and the vehicle has so far been great to drive and use. Thanks again to Lou and everybody at Eastway. UDATE: Brought in my vehicle yesterday (June 2019) for its scheduled maintenance. Jacob T (service advisor) did a great job looking after me, and the van was nicely washed for me too! Very happy with service.

Customer: Edwin Tam
Date: 2019-06-14
Reason For Visit:
Employees dealt with:

Exceptional client service

This was by far the most professional and pleasant car buying experience ever. Nick Walter has been incredibly genuine throughout the process. I flew in from Chicago so Nick offered and picked me up at the airport. The vehicle and all the paperwork was ready and complete for me to sign. Couldn't ask for anything more. Great experience.

Customer: WK
Date: 2019-06-11
Reason For Visit:
Employees dealt with:

Sam is the most helpful and knowledgeable dealer ever

At the Mercedes in North Olmsted, Sam was very helpful and went above and beyond to work with the manager team to get me the best deal for the new car. He handled everything in a timely manner with professionalism. He was very knowledgeable about the cars options, showed me the difference between the old and new car and explained to me how to utilize the new accessories. He was very kind and worked around my budget. Highly recommend Sam!

Customer: Joanna
Date: 2019-06-11
Reason For Visit:
Employees dealt with:

Purchased New Vehicle

I just purchased a new vehicle from Mercedes Benz of North Olmsted. I was assisted by Marlon Redmond, he was extremely helpful, professional and attentive to me as a customer. I would definitely recommend my family & friends to this particular Mercedes Benz dealership. Everyone was welcoming & helpful.

Customer: Haynes60!
Date: 2019-06-11
Reason For Visit:
Employees dealt with:

Grateful

I didn't go with an intent of purchasing that day but with the kindness, attention, patience and knowledge of Mitch it was an experience that made me feel comfortable.

Customer: sdvealtemple
Date: 2019-06-11
Reason For Visit:
Employees dealt with:

First Class

This felt like a black tie event. I was treated with white gloves. Thanks so much Allan and all of your cohorts for a fantastic first Mercedes experience.

Customer: anannicola
Date: 2019-06-10
Reason For Visit:
Employees dealt with:

A pleasure to deal with.

This is how a car buying experience should be. Professional, responsive, timely, no games. Great experience in all constraints. Would work with them again for new or used.

Customer: dlopresti0
Date: 2019-06-10
Reason For Visit:
Employees dealt with:

Awesome dealership!

The staff at Mercedes-Benz of North Olmsted is very friendly and efficient. I bought a used BMW and felt it was an excellent deal! They took care of all the details and made sure all my questions were answered before leaving. I will definitely return to this dealership when purchasing a vehicle.

Customer: Mary Harper
Date: 2019-06-07
Reason For Visit:
Employees dealt with:

Exceptional car-buying experience

We met Mitch Wolf at the Auto Show and reluctantly provided contact info, fully expecting to be hounded. A simple text followed, maybe once a month with info on the new models we expressed interest in. As the conversation grew and I listed the features important to me, Mitch would send a link to a vehicle that might interest me. I'm a little picky with color and features and Mitch was very patient. When we felt ready to test drive a vehicle with Mitch, he was extremely knowledgeable about the features, many of them new to this line. It was like working with a friend- no pressure, happy to help find the right vehicle for us and our budget, and most importantly, patient. He is extremely intelligent and has a genuine interest in building a relationship before selling a car. No doubt he will do well in life. MB of North Olmsted is, itself, quite the experience and made the process easy. We met several people from Management to Finance to the Coffee Bar and everyone clearly wanted to make our experience a comfortable and pleasant one. I love my new GLE 350 and appreciate the effort made by all to get me in the driver's seat of this amazing SUV. I would definitely work with Mitch and this dealership again.

Customer: D. Bokar
Date: 2019-06-06
Reason For Visit:
Employees dealt with:

How to make a customer feel great

So you start out with a fair price to draw you in than, Jeremiah took over, answered all my question, worked a fair price on my trade in, in constant communication but never pressured, all in all just a great experience. I feel I made friends not sales associates Thank you

Customer: tolechiw
Date: 2019-06-06
Reason For Visit:
Employees dealt with:

Great help in selecting a car and gave great advice.

Shawnee Blum, made my daughter Angela and my wife Pamela (we ended up buying 2 cars) feel very important. Shawnee listened to what they wanted and didn't try to sell them something different because what they were looking was not in stock. Instead he told them “let's take our time and find the right car for you”. When I heard this, I knew he genuinely wanted to get them what they were looking for. so when Shawnee sent me an email with what he just got in, we went right down and bought them. Thanks again Shawnee, I will recommend you to all of my family and friends. Tom Caruso

Customer: Tom Caruso
Date: 2019-06-01
Reason For Visit:
Employees dealt with:

Friendliness- the whole Lexus team and general manager James whom even came over to meet us Afran and Mustapha Were wonderful to deal with- extremely patient , honest, No pressure tactics A sincere Willingness to make it “ work” A Dozen beautiful roses on pick up day were the “ finishing” touch- they lasted two weeks

Guest: Elizabeth Rees
Date: 2019-05-30
Reason For Visit:
Employees dealt with: