Job Postings

We're hiring. Join the team.

Internet Specialist

My Mississauga Chrysler – Mississauga, ON

“Looking for a New Challenge? Look no further than Mississauga Chrysler! Mississauga Chrysler is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Mississauga area! To do this, Mississauga Chrysler is searching for an Internet Specialist!

You would be responsible for engaging in communication with Internet Sales Leads. The results of these communications would be booked appointments for the Product Specialists. You would act as a liaison between the client and the product specialist to ensure their requests are met. The ideal candidate would function well in a fast-paced environment where there is never a shortage of things to do.

A Career with Us Offers:

· Top Wages and Benefits Program

· Salary + Bonus with earning potential in excess of $50,000 per year

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

· Responsible for receiving leads from the internet

· Communicating with customers and booking appointments

· Receiving incoming phone calls

· Answer customers questions and inquiries

· Greet customers in a professional manner

· Review websites, tools & systems

· Send email promotions and incentives to customers

· Report data and track outcomes

· Work closely with Sales Manager and Sales Representatives

· Convey problem-solving skills

· Follow up with customers

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.”

Location: My Mississauga Chrysler - Mississauga, ON

Detailing/Wash Bay Supervisor

Jaguar and Land Rover of Windsor – Windsor, ON

“Looking for a New Challenge? Rafih Auto Group is looking to grow and expand its business in the greater Windsor area! To do this, Rafih Auto Group is searching for a Detailing/Wash Bay Supervisor! If you have Detailing/Wash Bay Supervisor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

Top Wages and Benefits Program
On-going Training and Professional Development Opportunities
A Professional atmosphere, great working conditions, dynamic leadership
Qualified candidates will possess the following:

Essential Duties:

Hires, trains, and motivates all Detailing/Wash bay employees
Schedules and supervises all Detailing/Wash bay attendant activities to ensure maximum productivity
Monitors quality, compliance, cost adherence, and timely repairs
Maintains Detailing/Wash bay areas are clean and maintain a safe work environment for employees
Complies with all Health & Safety regulations, company policies, and standards
Possesses Buffing and polishing skills
Experience in Detailing vehicles
Assists and supports routine housekeeping and maintenance of wash bay, yard and vehicles
Fills in if manpower needs are required
Participates in meetings with Dealer Principal as requested
Strong communication and organization skills
Strong computer skills
Reynolds & Reynolds experience would be an asset
Must possess Valid Driver’s License
Other duties as assigned
Our Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in a large automotive dealership group.”

Location: Jaguar and Land Rover of Windsor - Windsor, ON

Financial Services Manager

Oakridge Ford – London, ON

“Looking for a New Challenge? Look no further than Oakridge Ford! Oakridge Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater London area! To do this, Oakridge Ford is searching for a Financial Services Manager! If you have F&I experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

Qualified candidates will possess the following:

• 3+ years experience as automotive dealership Financial Services Manager

• Self-starter who is driven and thrives in a fast-paced work environment

• Demonstrated knowledge of F&I practices

• Demonstrated and proven Business Acumen

• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization

• High level of integrity and dependability with a strong sense of urgency and results

• Proficiency in Microsoft Office/Excel and computer applications

Rafih Auto Group offers a great compensation package, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups”

Location: Oakridge Ford - London, ON

Executive Assistant

Eastway Toyota – Windsor, ON

“HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS!

Looking for a New Challenge? Rafih Auto Group is looking to grow and expand its business in the greater Windsor area! To do this, we are looking for an Executive Assistant! If you have Executive Assistant experience, a dynamic personality, a great work ethic, and are searching for a long and rewarding career, then you have what we are looking for.

Essential Duties:

· Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations essential

· Maintains executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel arrangements

· Prepares reports and documents

· Answer and manage incoming phone calls in a professional manner

· Record and document minutes of meetings

· Maintenance of company files and records

· Interaction with external and internal clients

· Proficient computer skills and knowledge of relevant computer software

· Computer data entry in company systems

· Communicates messages to the appropriate parties in a timely manner

· Prepares memos, correspondence, reports, and other documents

· Other duties as assigned

The group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in a large automotive dealership group.”

Location: Eastway Toyota - Windsor, ON

Parts Advisor

“Looking for a New Challenge? Look no further than Performance Ford! Performance Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Windsor area! To do this, Performance Ford is searching for a Parts Advisor! If you have Parts Advisor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

Essential Duties:

Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information in a courteous and cheerful manner.
Assists technicians at the back counter, ensuring that the Tech presents a hard copy of the Repair Order with the appropriate lines/complaints when requisitioning parts.
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provides a high level of service to internal and external customers.
Pulls and fills orders from stock.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
Notifies the service advisor and the customer when special ordered parts have been received.
Notifies the body shop when all parts have arrived and when they will be delivered.
Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job numbers.
Follows up on back-ordered parts.
Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
Replenishes assigned inventory daily.
Assists outside sales representatives with their orders.
Makes sure all internal requests for parts are billed on the service repair order.
Receives payment from retail customers or obtains credit authorization.
Ensures that all charge sales are signed by the customer.
Ensures that all customers receive their copy of the invoice.
Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
Issues and tracks requested shop tools to technicians.
Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
Sets up orders for daily shipment, delivery, or pick-up.
Solicits assigned accounts by phone.
Keeps front and rear counter areas clean and uncluttered.
Cleans computer terminals and printers daily.
Participates in all training programs that are made available.
Keeps current on new products and product updates.
Participates with the parts manager in maintaining a lost sales tracking program.
Maintains professional appearance.
*

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.”

Location: Performance Ford - Windsor, ON

Service Porter/Valet

Midtown Honda – Toronto, ON

“Looking for a New Challenge? Look no further than Midtown Honda! Midtown Honda is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Toronto area! If you have Service Porter/ Valet dealership experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

· Cleans the service and customer areas.

· Performs routine building maintenance in such a manner as to minimize interruption of customers or employees.

· Washes all windows, glass doors, and glass panels throughout the service area.

· Mops, or vacuums, and cleans service waiting area, offices, technicians’ locker room, and lunchroom, halls, and shop bathroom.

· Sweeps technician stalls, service department, halls, and vending areas.

· Cleans all signs, posters, service signs, mirrors, fans, and vending machines.

· Maintains hot beverage areas by cleaning counter surfaces and related supplies as needed.

· Cleans bathrooms and restocks paper supplies as needed.

· Cleans driveway and sidewalks, removing debris as necessary.

· Cleans power equipment.

· Empties and cleans all trash receptacles, inside and outside.

· Maintains equipment and cleaning supplies.

· Cleans oil storage tanks according to procedures.

· Removes any old scrap parts from the shop after checking with the parts manager.

· Assists technicians with oil and water spills and with emptying drain tubs.

· Runs errands as directed by the foreman, or Service Manager.

· Understands and complies with OSHA Right-to-Know and other federal, state, and local regulations.

· Must have a Valid Driver’s License

· Uses proper eye, hand, and body protection when using products that require protection.

· Performs other duties as assigned.

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.”

Location: Midtown Honda - Toronto, ON

Inventory Analyst

“Under the supervision of the Director of Pre-Owned Operations, the Inventory Analyst maximizes opportunities to purchase high-quality inventory by analyzing market trends and utilizing key sources. You will be responsible for making your own decisions while receiving support from pre-owned management.

Job Responsibilities

· Utilize proprietary software and systems to identify desired vehicles

· Work within an expanding network

· Analyze wholesale and retail opportunities

· Monitor market trends and communicate findings with the help of the use of market guides

· Review pending appraisal entries for used car manager to uncover lost opportunities

· Maintain a good standing within the software of the number of candidate vehicles, percent of offers generated, and vehicles purchased.

· Identify opportunities and communicate to decision-makers

· A passion for the tech industry and the desire to use innovative technology

· Self-driven with the motivation to work efficiently and effectively to hit objectives and milestones

· Ability to liaise with the sales and operations team to develop necessary requirements for the business

· Demonstrated ability to cultivate wholesale automotive relationships

· Must be highly organized and able to work in a fun and rewarding work environment

· Based out of the GTA

· Working knowledge of inventory systems is an asset

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.”

Location: Rafih Auto Group - GTA, ON

Automotive Service Advisor

Automotive Service Advisor – Leamington, ON

“Looking for a New Challenge? Look no further than Leamington GM! Leamington GM is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Leamington area! To do this, Leamington GM is searching for an Automotive Service Advisor! If you have Service Advisor experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

· Top Wages and Benefits Program

· Service Advisor – Salary + Commission based pay plan

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

Schedules service appointments.
Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer’s vehicle problems accurately and clearly on the repair order.
Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.
Refers to service history, inspects vehicle including the opening of the hood, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.
Obtains customer signatures on repair order; provides customers with a copy, including an estimate on Customer Pay repairs.
Checks on progress of repair throughout the day.
Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed, and properly documents up-sell information on the hard copy and on the computer.
Implement and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization are noted.
Keeps service department forms, menus, and pricing guides up-to-date.
Explains completed work and all charges to customers.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in the process.
Inspects all vehicles for bodywork, informs customers at the time of write-up if work is needed, and provides an estimate for bodywork.
Requires valid driver’s license to drive and port vehicles to park in the line up for service repair or aid in dealership valet service
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.”

Location: Automotive Service Advisor - Leamington, ON

Financial Services Manager

Leamington GM – Leamington GM

“Looking for a New Challenge? Look no further than Leamington GM! Leamington GM is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Leamington area! To do this, Leamington GM is searching for a Financial Services Manager! If you have F&I experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

Qualified candidates will possess the following:

• 3+ years experience as automotive dealership Financial Services Manager

• Self-starter who is driven and thrives in a fast-paced work environment

• Demonstrated knowledge of F&I practices

• Demonstrated and proven Business Acumen

• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization

• High level of integrity and dependability with a strong sense of urgency and results

• Proficiency in Microsoft Office/Excel and computer applications

Rafih Auto Group offers a great compensation package, a great working environment, professional development training, and an opportunity for advancement in one of Canada’s largest automotive dealership groups.”

Location: Leamington GM - Leamington GM

Junior Accountant

My Mississauga Chrysler – Mississauga, ON

“My Mississauga Chrysler a part of The Rafih Auto Group is looking for a Junior Accountant to join their team. We are looking for an Accounting Administrator/clerk with some level of fundamental accounting, who can support the accounting and reporting functions of the Dealership. We provide the opportunities, resources, and support you need to grow and develop your career.

These are some of the responsibilities of the successful candidate:

· All deal files received (Retail & Wholesale) are processed and posted on the same day they were received [cut-off time is 3 pm]

· Daily bank entries are posted on the same day they appear on Bank Statement

· Post Warranty Claim Statement every Wednesday

· Post service contract every Wednesday

· Post ALL Parts Invoices every Monday

· All Chrysler Miscellaneous invoices are posted by the 3rd working day of every month

· FL Statement is posted every Tuesday

· Flooring amount is paid and posted daily

· Review All Schedules Monthly to ensure that they are clean and up to date

· All assigned month-end reports are finished by the 5th working day of the month

· To process Dealer Billing Statement every Thursday

Qualifications:

· Previous accounting experience is required

· Must be detailed-oriented

· Highly efficient and extremely organized

· Ability to work independently

· Experience with CDK is preferable, but not required

· Knowledge of Excel & MS Office applications

· Exceptional oral & written communication skills

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.”

Location: My Mississauga Chrysler - Mississauga, ON

Service Advisor

“Looking for a New Challenge? Look no further than Oakridge Ford! Oakridge Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater London area! To do this, Oakridge Ford is searching for an Automotive Service Advisor! If you have Service Advisor experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

· Top Wages and Benefits Program

· Service Advisor – Salary + Commission based pay plan

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

· Schedules service appointments.

· Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.

· Writes up customer’s vehicle problems accurately and clearly on the repair order.

· Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.

· Refers to service history, inspects vehicle including the opening of the hood, and recommends additional needed service.

· Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.

· Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.

· Obtains customer signatures on repair order; provides the customer with a copy, including an estimate on Customer Pay repairs.

· Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed, and properly documents up-sell information on the hard copy and in the computer.

· Implements and maintains a service marketing program.

· Reviews repair orders to ensure that work is completed and additional work and authorization are noted.

· Keeps service department forms, menus and pricing guides up-to-date.

· Explains completed work and all charges to customers.

· Maintains high customer satisfaction standards.

· Handles telephone inquiries regarding appointments and work in process.

· Inspects all vehicles for bodywork, informs customers at the time of write-up if work is needed, and provides an estimate for bodywork.

· Requires valid driver’s license to drive and port vehicles to park in the line up for service repair or aid in dealership valet service

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.”

Location: Oakridge Ford - London, ON

Sales Consultant

Rafih Classic – Windsor, ON

“Looking for a New Challenge? Rafih Auto Group is looking to grow and expand its business in the greater Windsor area! To do this, Rafih Auto Group is searching for a Rafih Classics Sales Consultant! If you have Sales Consultant experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

Top Wages and Benefits Program
Salary + Commission based pay plan
On-going Training and Professional Development Opportunities
A Professional atmosphere, great working conditions, dynamic leadership
Qualified candidates will possess the following:

· 3+ years experience in automotive dealership Sales

· Demonstrated knowledge of Sales Dealership processes and best practices

· Demonstrated and proven Business Acumen in keeping with dealership strategy

· Strong interpersonal skills, ability to communicate and manage well at all levels of the organization

· Demonstrated ability to cultivate relationships

· High level of integrity and dependability with a strong sense of urgency and results

· Proficiency in Microsoft Office/Excel and computer applications

· OMVIC License

· Previous experience with Classic Cars would be an asset

Our Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in a large automotive dealership group.”

Location: Rafih Classic - Windsor, ON

Licensed Technician

“Looking for a New Challenge? Look no further than Midtown Honda! Midtown Honda is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Toronto area!

Midtown Honda values customers and employees and has invested in principles for success that are only achieved by doing business with integrity and the highest ethical standard. Midtown Honda is looking for a Licensed Technician to join our team with proven ability to work in accordance with stringent best-practice standards. If you have relevant Licensed Technician dealership experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

· Top Wages and Benefits Program

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

Responsibilities and Duties

· Follow the company standard operating policies & procedures.

· Uphold the quality and standards of the services of the organization.

· Ability to work efficiently in a high-pressure environment.

· Ability to effectively manage time, meet deadlines and complete all assigned tasks.

· Sound understanding of all automotive functionalities.

· Take pride in their workmanship

· Valid Ontario G driver’s license.

Possible signing bonus based on qualifications

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.”

Location: Midtown Honda - Toronto, ON

Internet Specialist

Brampton Chrysler – Brampton,ON

“Looking for a New Challenge? Look no further than Brampton Chrysler! Brampton Chrysler is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Brampton area! To do this, Brampton Chrysler is searching for an Internet Specialist!

You would be responsible for engaging in communication with Internet Sales Leads. The results of these communications would be booked appointments for the Product Specialists. You would act as a liaison between the client and the product specialist to ensure their requests are met. The ideal candidate would function well in a fast-paced environment where there is never a shortage of things to do.

A career with Us Offers:

· Top Wages and Benefits Program

· Salary + Bonus with earning potential in excess of $50,000 per year

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

· Responsible for receiving leads from the internet

· Communicating with customers and booking appointments

· Receiving incoming phone calls

· Answer customers questions and inquiries

· Greet customers in a professional manner

· Review websites, tools & systems

· Send email promotions and incentives to customers

· Report data and track outcomes

· Work closely with Sales Manager and Sales Representatives

· Convey problem-solving skills

· Follow up with customers

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.”

Location: Brampton Chrysler - Brampton,ON

Lot Attendant

My Mississauga Chrysler – Mississauga, ON

“Looking for a New Challenge? Look no further than Mississauga Chrysler! Mississauga Chrysler is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Mississauga area! If you have Lot Attendant dealership experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

· Compares serial numbers of incoming cars against invoice.

· Inspects vehicles to detect damage and to verify the presence of accessories listed on the invoice.

· Records the description of damages and lists missing items on the delivery receipt.

· Parks new vehicles in assigned areas.

· Catalogs and stores keys.

· Assigns stock control numbers to cars.

· Moves sold vehicles to maximize the use of space and keep the lot in order.

· Delivers sold vehicles to the new-vehicle preparation department.

· Services vehicles in storage to protect tires, battery, and finish against deterioration.

· Other duties as assigned

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.”

Location: My Mississauga Chrysler - Mississauga, ON

Automotive Service Advisor

“Looking for a New Challenge? Look no further than Brampton Chrysler! Brampton Chrysler is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Brampton area! To do this, Brampton Chrysler is searching for an Automotive Service Advisor! If you have Service Advisor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

· Top Wages and Benefits Program

· Service Advisor – Salary + Commission based pay plan

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

· Schedules service appointments.

· Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.

· Writes up customer’s vehicle problems accurately and clearly on the repair order.

· Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.

· Refers to service history, inspects vehicle including the opening of the hood, and recommends additional needed service.

· Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.

· Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.

· Obtains customer signatures on repair order; provides the customer with a copy, including an estimate on Customer Pay repairs.

· Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed, and properly documents up-sell information on the hard copy and in the computer.

· Implements and maintains a service marketing program.

· Reviews repair orders to ensure that work is completed and additional work and authorization are noted.

· Keeps service department forms, menus, and pricing guides up-to-date.

· Explains completed work and all charges to customers.

· Maintains high customer satisfaction standards.

· Handles telephone inquiries regarding appointments and work in process.

· Inspects all vehicles for bodywork, informs customers at the time of write-up if work is needed, and provides an estimate for bodywork.

· Requires valid driver’s license to drive and port vehicles to park in the line up for service repair or aid in dealership valet service

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.”

Location: Brampton Chrysler - Brampton,ON

Automotive Service Advisor

Midtown Honda – Toronto, ON

“Looking for a New Challenge? Look no further than Midtown Honda! Midtown Honda is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Toronto area! To do this, Midtown Honda is searching for an Automotive Service Advisor! If you have Service Advisor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

· Top Wages and Benefits Program

· Service Advisor – Salary + Commission based pay plan

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

· Schedules service appointments.

· Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.

· Writes up customer’s vehicle problems accurately and clearly on the repair order.

· Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.

· Refers to service history, inspects vehicle including the opening of the hood, and recommends additional needed service.

· Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.

· Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.

· Obtains customer signatures on repair order; provides the customer with a copy, including an estimate on Customer Pay repairs.

· Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed, and properly documents up-sell information on the hard copy and in the computer.

· Implements and maintains a service marketing program.

· Reviews repair orders to ensure that work is completed and additional work and authorization are noted.

· Keeps service department forms, menus, and pricing guides up-to-date.

· Explains completed work and all charges to customers.

· Maintains high customer satisfaction standards.

· Handles telephone inquiries regarding appointments and work in process.

· Inspects all vehicles for bodywork, informs customers at the time of write-up if work is needed, and provides an estimate for bodywork.

· Requires valid driver’s license to drive and port vehicles to park in the line up for service repair or aid in dealership valet service

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.”

Location: Midtown Honda - Toronto, ON

Service Advisor

“Looking for a New Challenge? Look no further than Countryside Chrysler! Countryside Chrysler is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Essex area! To do this, Countryside Chrysler is searching for an Automotive Service Advisor! If you have Service Advisor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

· Top Wages and Benefits Program

· Service Advisor – Salary + Commission based pay plan

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

· Schedules service appointments.

· Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.

· Writes up customer’s vehicle problems accurately and clearly on the repair order.

· Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.

· Refers to service history, inspects vehicle including the opening of the hood, and recommends additional needed service.

· Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.

· Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.

· Obtains customer signatures on repair order; provides the customer with a copy, including an estimate on Customer Pay repairs.

· Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed, and properly documents up-sell information on the hard copy and in the computer.

· Implements and maintains a service marketing program.

· Reviews repair orders to ensure that work is completed and additional work and authorization are noted.

· Keeps service department forms, menus, and pricing guides up-to-date.

· Explains completed work and all charges to customers.

· Maintains high customer satisfaction standards.

· Handles telephone inquiries regarding appointments and work in process.

· Inspects all vehicles for bodywork, informs customers at the time of write-up if work is needed, and provides an estimate for bodywork.

· Requires valid driver’s license to drive and port vehicles to park in the line up for service repair or aid in dealership valet service

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.”

Location: Countryside Chrysler - Windsor, ON

Licensed Technician

Countryside Chrysler – Windsor, ON

“Looking for a New Challenge? Look no further than Countryside Chrysler! Countryside Chrysler is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Essex area!

Countryside Chrysler values customers and employees and has invested in principles for success that are only achieved by doing business with integrity and the highest ethical standard. Countryside Chrysler is looking for a Licensed Technician or Level 2 or 3 Apprentice to join our team with proven ability to work in accordance with stringent best-practice standards. If you have relevant Licensed Technician or Apprentice dealership experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

· Top Wages and Benefits Program

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

Responsibilities and Duties

· Follow the company standard operating policies & procedures.

· Uphold the quality and standards of the services of the organization.

· Ability to work efficiently in a high-pressure environment.

· Ability to effectively manage time, meet deadlines and complete all assigned tasks.

· Sound understanding of all automotive functionalities.

· Take pride in their workmanship

· Valid Ontario G driver’s license.

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.”

Location: Countryside Chrysler - Windsor, ON

Booking Services Coordinator

“Looking for a New Challenge? Look no further than Rafih Auto Group! Rafih Auto Group is looking to grow and expand its business in the greater Windsor area! To do this, Rafih Auto Group is searching for a Booking Services Coordinator! If you have BDC experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

· Top Wages and Benefits Program

· BDC – Salary + Commission based pay plan

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

· Positions working from home and office

MAIN RESPONSIBILITIES:

· Scheduling Appointments

· Managing Customer’s Expectations

· Product Education and Upselling

· Database Management

· Answering internet email inquiries

· Follow Scripts

Qualified candidates will possess the following:

· Experience with CDK & EPC systems would be an asset

· Ability to work in a fast-paced environment

· Great/upbeat phone voice

· Detail-oriented

· Ability to multi-task

· Ability to work under pressure in a fast pace environment

· Conflict resolution skills

· Great personality and very organized

· Customer satisfaction focused on CSI results

Rafih Auto Group offers a great compensation package, a great working environment, professional development training, and an opportunity for advancement in one of Canada’s largest automotive dealership groups.”

Location: Jaguar and Land Rover of Windsor - Windsor, ON

General Laborer

General Laborer – Performance Ford

“Looking for a New Challenge? Look no further than Performance Ford! Performance Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in Windsor! To do this, Performance Ford is searching for a General Laborer! If you have General Labor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life, then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

· Top Wages and Benefits Program

· General Laborer – Salary + Commission based pay plan

· On-going Training and Professional Development Opportunities

· A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

  • Works alongside an assigned technician to learn to perform quality vehicle service maintenance and repairs.
  • Follows manufacturer’s maintenance manuals and other factory instructions.
  • Completes home study courses as required.
  • Assists assigned technician as needed, who closely monitors work quality.
  • Performs, under supervision, oil changes, lubrication work, basic maintenance, and minor repairs as directed.
  • Replenishes supplies as requested service manager.
  • Reports machinery defects or malfunctions to supervisor as well as maintains equipment.
  • Clearly documents on repair order hard copy and electronic screens complaint cause and correction under the supervision of assigned technician or shop foreman.
  • Attends training classes and departmental meetings.
  • Maintains a personal tool purchase program beginning with minimum required hand tools.
  • Operates all tools and equipment in a safe manner.
  • Follows direction as needed by Management for Job requirements
  • We hire from within, vast opportunities in our store as well as Rafih Group
  • Apprenticeship options may be available as well
  • Competitive wages and benefits

Marginal Duties:

  • Returns old warranty parts to parts Dept. and ensures that hard copies of repair orders are signed-off by parts personnel.

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.”

Location: General Laborer - Performance Ford, Windsor

TOP