Sky is the Limit – That is What We Believe at Rafih Auto Group
Every individual is a powerhouse of distinctive talents and skill, and we believe that with the company of like-minded people who share a mutual goal, the future is limitless.
Rafih Auto Group is looking for professionals who have the core virtue of building a well-developed relationship with the customers and delivering a consistent customer experience with a transparent approach. As a constantly evolving automobile dealership group, we always welcome those who strive for improvement every day.
For more than four decades, Rafih Auto Group has been representing all the great automobile brands from across the world in Canada and the USA. We want to work with professionals who share the zeal and vigor of carrying this legacy further.
We are on a constant lookout for such professionals who can join our family and add a distinctive value to the customers’ car buying and servicing experience. Also, we look forward to work with people who are fun at work, know to crack a joke occasionally, and once in a while, treat their colleagues out of the blue.
If you think you have got it in you, we would like to hear from you.
Job Postings
We're hiring. Join the team.
Finance
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Corporate F&I Trainer
Rafih Auto Group
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Assistant F&I Manager
Overseas Motors BWM - Windsor
Management
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Booking Services Coordinator
Rafih Auto Group
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BDC
Performance Ford - Windsor
Parts
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Parts Advisor
Oakridge Ford
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Parts Advisor
Performance Ford - Windsor
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Parts Advisor
Whiteoak Lincoln - Ontario
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Parts Advisor
Countryside Chrysler - Windsor
Sales
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New Car Sales Manager
Performance Ford - Windsor
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Assistant Sales Manager
Countryside Chrysler
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Corporate Sales Trainer
Rafih Auto Group
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General Sales Manager (Ontario)
Rafih Auto Group
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Ford New Vehicle Sales Consultant
Performance Ford - Windsor
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Sales Consultant
Oakridge Ford
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Sales Consultant
Leamington GM - Windsor
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Receptionist
Midtown Honda - Toronto
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Sales Consultants
JLR London
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Sales Consultant
Midtown Honda - GTA - Toronto
Service
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Valet Driver
Performance Ford - Windsor
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Facilities Manager (Essex County)
Rafih Auto Group
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Service Advisor
Performance Ford - Windsor
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Licensed Technician
Performance Ford - Windsor
-
Service Technician Apprentice Level 1, 2 or 3
Performance Ford - Windsor
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Service Advisor
Leamington GM - Windsor
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Service Technician Apprentice Level 1, 2 or 3
Whiteoak Ford - London
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Licensed Technician
JLR London
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Service Advisor
Overseas Motors BWM - Windsor
Parts Advisor
Looking for a New Challenge? Look no further than Countryside Chrysler! Countryside Chrysler is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the Essex area! To do this, Countryside Chrysler is searching for a Parts Advisor! If you have Parts Advisor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!
Essential Duties:
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information in a courteous and cheerful manner.
- Assists technicians at the back counter, ensuring that the Tech presents a hard copy of the Repair Order with the appropriate lines/complaints when requisitioning parts.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides a high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job numbers.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on the service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Solicits assigned accounts by phone.
- Keeps front and rear counter areas clean and uncluttered.
- Cleans computer terminals and printers daily.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Location: Countryside Chrysler - Windsor
Service Advisor
Looking for a New Challenge? Look no further than Overseas Motors BWM! Overseas Motors BMW is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Windsor area! To do this, we are searching for Senior and Junior Automotive Service Advisors! If you have Service Advisor experience or are looking for a new career, a dynamic personality, a great worth ethic and have an organized approach to your daily life than you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
- Top Wages and Benefits Program
- Service Advisor – Salary + Commission based payplan
- On-going Training and Professional Development Opportunities
- A Professional atmosphere, great working conditions, dynamic leadership
Essential Duties:
- Schedules service appointments.
- Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.
- Writes up customer’s vehicle problems accurately and clearly on repair order.
- Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.
- Refers to service history, inspects vehicle including opening of the hood, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
- Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.
- Obtains customer signatures on repair order; provides customer with a copy, including estimate on Customer Pay repairs.
- Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed, and properly documents up sell information on the hard copy and in the computer.
- Implements and maintains a service marketing program.
- Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
- Keeps service department forms, menus and pricing guides up-to-date.
- Explains completed work and all charges to customers.
- Maintains high customer satisfaction standards.
- Handles telephone inquiries regarding appointments and work in process.
- Inspects all vehicles for body work, informs customer at the time of write-up, if work is needed and provides an estimate for body work.
- Requires valid driver’s license to drive and port vehicles to park in line up for service repair or aid in dealership valet service
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Location: Overseas Motors BWM - Windsor
Licensed Technician
JLR London is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater GTA area!
JLR London values customers, employees and has invested in principles for success that is only achieved by doing business with integrity and the highest ethical standard. We are looking for a Licensed Technician to join our team with a proven ability to work in accordance with stringent best-practice standards. If you have relevant Licensed Technician dealership experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
- Top Wages, Benefits Program and On-going Training and Professional Development Opportunities. $5000 signing bonus!!
- A Professional atmosphere, great working conditions, dynamic leadership.
Responsibilities and Duties:
- Ability to work efficiently in a high-pressure environment.
- Follow the company standard operating policies & procedures.
- Adhering to safety protocols and guidelines to ensure a safe work environment.
- Following manufacturer’s guidelines, standards, quality and recommendations for repair and maintenance tasks.
- Diagnosing mechanical, electrical, and electronic problems in vehicles using diagnostic equipment and tools.
- Keeping accurate records of repairs and maintenance tasks performed on vehicles.
- Ability to effectively manage time, meet deadlines and complete all assigned tasks.
- Sound understanding of all automotive functionalities and staying up-to-date with the latest automotive technology and advancements.
- Valid Ontario G driver’s license.
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
1035 Wharncliffe Road South, London, ON, N6L 1J9 : reliably commute or plan to relocate before starting work (required)
Experience:
JLR automotive technician: 2–3-year experience (preferred)
License/Certification:
- Driver’s License (Valid G License)
- License Automotive Technician (310S)
Work Location: In person
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Location: JLR London
Service Technician Apprentice Level 1, 2 or 3
Whiteoak Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater GTA area!
Whiteoak Ford values customers, employees and has invested in principles for success that is only achieved by doing business with integrity and the highest ethical standard. We are looking for a Service Technician Apprentice Level 1, 2 or 3 to join our team with a proven ability to work in accordance with stringent best-practice standards. If you have relevant Service Technician dealership experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
- Top Wages, Benefits Program and On-going Training and Professional Development Opportunities. $2500 signing bonus for level 3 apprentices!!
- A Professional atmosphere, great working conditions, dynamic leadership.
Responsibilities and Duties:
- Ability to work efficiently in a high-pressure environment.
- Follow the company standard operating policies & procedures.
- Adhering to safety protocols and guidelines to ensure a safe work environment.
- Following manufacturer’s guidelines, standards, quality and recommendations for repair and maintenance tasks.
- Diagnosing mechanical, electrical, and electronic problems in vehicles using diagnostic equipment and tools.
- Keeping accurate records of repairs and maintenance tasks performed on vehicles.
- Ability to effectively manage time, meet deadlines and complete all assigned tasks.
- Sound understanding of all automotive functionalities and staying up-to-date with the latest automotive technology and advancements.
- Valid Ontario G driver’s license.
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Required:
Driver’s License (Valid G License)
Work Location: In person
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Location: Whiteoak Ford - London
Sales Consultant
HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS!
Looking for a New Challenge? Midtown Honda is looking to grow and expand in the GTA – Toronto Area! To do this, Midtown Honda is searching for dynamic Sales Consultants to assist in the growth of our operations. If you have Sales Consultant dealership experience, a dynamic personality, a great worth ethic and are searching for a long and rewarding career, than you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
- Top Wages and Benefits Program
- Sales Consultant – Salary + Commission based payplan
- On-going Training and Professional Development Opportunities
- A Professional atmosphere, great working conditions, dynamic leadership
Qualified candidates will possess the following:
- 3+ years experience in automotive dealership Sales
- Demonstrated knowledge of Sales Dealership processes and best practices
- Demonstrated and proven Business Acumen in keeping with dealership strategy
- Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
- Demonstrated ability to cultivate relationships
- High level of integrity and dependability with a strong sense of urgency and results
- Proficiency in Microsoft Office/Excel and computer applications
- OMVIC License
Midtown Honda as a member of the Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in a large automotive dealership group.
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- 3400 Dufferin St, Toronto, Ontario, M6A 2V1 : reliably commute or plan to relocate before starting work (required)
Experience:
- sales: 1 year (preferred)
Licence/Certification:
- OMVIC (required)
Location: Midtown Honda - GTA - Toronto
Service Advisor
Looking for a New Challenge? Look no further than Leamington GM! Leamington GM is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Windsor area! To do this, we are searching for an Automotive Service Advisor! If you have Service Advisor experience or are looking for a new career, a dynamic personality, a great worth ethic and have an organized approach to your daily life than you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
- Top Wages and Benefits Program
- Service Advisor – Salary + Commission based payplan
- On-going Training and Professional Development Opportunities
- A Professional atmosphere, great working conditions, dynamic leadership
Essential Duties:
- Schedules service appointments.
- Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.
- Writes up customer’s vehicle problems accurately and clearly on repair order.
- Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.
- Refers to service history, inspects vehicle including opening of the hood, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
- Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.
- Obtains customer signatures on repair order; provides customer with a copy, including estimate on Customer Pay repairs.
- Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed, and properly documents up sell information on the hard copy and in the computer.
- Implements and maintains a service marketing program.
- Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
- Keeps service department forms, menus and pricing guides up-to-date.
- Explains completed work and all charges to customers.
- Maintains high customer satisfaction standards.
- Handles telephone inquiries regarding appointments and work in process.
- Inspects all vehicles for body work, informs customer at the time of write-up, if work is needed and provides an estimate for body work.
- Requires valid driver’s license to drive and port vehicles to park in line up for service repair or aid in dealership valet service
- Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Location: Leamington GM - Windsor
Service Technician Apprentice Level 1, 2 or 3
Performance Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater GTA area!
Performance Ford values customers, employees and has invested in principles for success that is only achieved by doing business with integrity and the highest ethical standard. We are looking for a Service Technician Apprentice Level 1, 2 or 3 to join our team with a proven ability to work in accordance with stringent best-practice standards. If you have relevant Service Technician dealership experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
- Top Wages, Benefits Program and On-going Training and Professional Development Opportunities.
- A Professional atmosphere, great working conditions, dynamic leadership.
Responsibilities and Duties
- Ability to work efficiently in a high-pressure environment.
- Follow the company standard operating policies & procedures.
- Adhering to safety protocols and guidelines to ensure a safe work environment.
- Following manufacturer’s guidelines, standards, quality and recommendations for repair and maintenance tasks.
- Diagnosing mechanical, electrical, and electronic problems in vehicles using diagnostic equipment and tools.
- Keeping accurate records of repairs and maintenance tasks performed on vehicles.
- Ability to effectively manage time, meet deadlines and complete all assigned tasks.
- Sound understanding of all automotive functionalities and staying up-to-date with the latest automotive technology and advancements.
- Valid Ontario G driver’s license.
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Required:
- Driver’s License (Valid G License)
- Work Location: In person
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Location: Performance Ford - Windsor
Licensed Technician
Performance Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the Windsor area!
Performance Ford values customers, employees and has invested in principles for success that is only achieved by doing business with integrity and the highest ethical standard. We are looking for a Licensed Technician to join our team with a proven ability to work in accordance with stringent best-practice standards. If you have relevant Licensed Technician dealership experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
- Top Wages, Benefits Program and On-going Training and Professional Development Opportunities.
- A Professional atmosphere, great working conditions, dynamic leadership.
Responsibilities and Duties
- Ability to work efficiently in a high-pressure environment.
- Follow the company standard operating policies & procedures.
- Adhering to safety protocols and guidelines to ensure a safe work environment.
- Following manufacturer’s guidelines, standards, quality and recommendations for repair and maintenance tasks.
- Diagnosing mechanical, electrical, and electronic problems in vehicles using diagnostic equipment and tools.
- Keeping accurate records of repairs and maintenance tasks performed on vehicles.
- Ability to effectively manage time, meet deadlines and complete all assigned tasks.
- Sound understanding of all automotive functionalities and staying up-to-date with the latest automotive technology and advancements.
- Valid Ontario G driver’s license.
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.
Location: Performance Ford - Windsor
BDC
Performance Ford is actively hiring BDC Representatives to join our successful dealership. Your primary focus will be to manage the online component of a dealership’s sales. In this vital role, you will handle incoming email, phone calls, chat and text leads, and most importantly assess the customer needs, respond to them, and set up appropriate appointments.
You will provide a high level of customer service on leads generated via the website. We operate under the principles of honesty, responsibility, transparency, and commitment. The right candidate for this position is self-motivated, high energy, dynamic and results-oriented and passionate about providing exceptional customer service to our clients. We provide full in-house training. No previous automotive experience is required. We are ultimately looking for team members with the right attitude and willingness to grow.
What we Offer
- Base salary plus a commission/bonus plan
- Paid In-House Training
- Extended health care benefits, dental etc.
- Centralized location
- Opportunity for career growth
- Hands on management staff
Qualifications
- Previous New or Used Sales experience preferred
- Amazing customer service skills resulting in complete customer satisfaction
- Competent at addressing and overcoming objections
- Superior communication skills, both oral and written
- Outstanding organizational skills
- Ability to thrive under pressure
- Results driven attitude
- Valid driver’s license
- Experience with Automotive software systems (an asset)
- An OMVIC license is required
Responsibilities
- Following up on internet leads
- Generate appointments and quotes
- Handle all incoming internet email leads and incoming phone calls
- Greet all customers in a professional manner
- Responding to customer queries on calls and electronic media (chat / email/ Social Media)
- Maintain knowledge of new products, features, accessories, financial services offerings, etc.
- Deliver inquiries / messages intended for other sales personnel and departments promptly
- Consistently send email promotions and incentives to customers
- Oversee CRM usage to keep track of leads and contact customers
Performance Ford is a proud member of the Rafih Auto Group. The Rafih Auto Group is a leading auto dealer in the industry representing multiple dealerships. We are committed to the complete satisfaction of our customers and employees alike.
We offer a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status
Location: Performance Ford - Windsor
Sales Consultants
HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS!
Looking for a New Challenge? JLR London is looking to grow and expand in the London Area! To do this, JLR London is searching for dynamic Sales Consultants to assist in the growth of our operations. If you have Sales Consultant dealership experience, a dynamic personality, a great worth ethic and are searching for a long and rewarding career, then you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
- Top Wages and Benefits Program
- On-going Training and Professional Development Opportunities
- A Professional atmosphere, great working conditions, dynamic leadership
Qualified candidates will possess the following:
- 3+ years experience in automotive dealership Sales
- Demonstrated knowledge of Sales Dealership processes and best practices
- Demonstrated and proven Business Acumen in keeping with dealership strategy
- Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
- Demonstrated ability to cultivate relationships
- High level of integrity and dependability with a strong sense of urgency and results
- Proficiency in Microsoft Office/Excel and computer applications
- OMVIC License
JLR London is a member of the Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in a large automotive dealership group.
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Location: JLR London
Receptionist
Midtown Honda is seeking full-time Receptionist to join our team! If you have a Receptionist experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!
In this position you will be responsible for:
- Greet customers entering the dealership in a prompt, friendly and professional manner.
- Personally, direct customers to the relevant department (i.e., introduce to Parts, Service etc.)
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
- Make sure all customer waiting areas including the café are kept clean and stocked with refreshments and snacks
- Coordinate between the BDC and Sales team for any e-leads or appointments made
- Promptly answer telephone in a warm and inviting manner
- Operate a multi-line telephone system, transferring calls to appropriate sales representative or department.
- Respond to emails in a timely manner. Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions.
- Coordinate and processes all necessary documentation and payments for the service department.
- Perform various clerical and administrative duties.
- Distributes mail and coordinates all courier pickups. Organize, maintain, and coordinate Company records and files in their proper locations.
- Where necessary, assist in the compilation of data for various reports. Maintain the reception area in a tidy and presentable manner.
- Other duties as required.
Requirements:
- High school diploma or equivalent.
- Office Administration diploma would be considered an asset.
- Licensing experience would be considered an asset.
- Relevant Receptionist experiences.
- Dealership setting an asset.
- Cashier experiences.
- Able to write simple correspondence, including memos, letters, etc.
- Knowledge of vehicles, equipment, and/or services offered.
- Strong knowledge of Microsoft Office products, including Excel and Word.
- Able to maintain filing systems and basic database.
- Superior telephone manners and strong interpersonal skills.
- Strong customer service orientation and teamwork.
- Available to work a flexible schedule including Weekends.
What we Offer:
- Healthcare and Dental
- Life Insurance Benefits
- On-going Training and Professional Development Opportunities
- A Professional atmosphere, great working conditions, dynamic leadership
- Optional Mobility plan discount
Midtown Honda is a member of the Rafih Auto Group. Rafih Auto Group is a leading auto dealer in the industry representing multiple dealerships. We are committed to the complete satisfaction of our customers and employees alike.
We offer a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status
Location: Midtown Honda - Toronto
Sales Consultant
HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS!
Looking for a New Challenge? Leamington GM is looking to grow and expand in the Windsor Area! To do this, Leamington GM is searching for dynamic Sales Consultants to assist in the growth of our operations. If you have Sales Consultant dealership experience, a dynamic personality, a great worth ethic and are searching for a long and rewarding career, than you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
- Top Wages and Benefits Program
- Sales Consultant – Salary + Commission based payplan
- On-going Training and Professional Development Opportunities
- A Professional atmosphere, great working conditions, dynamic leadership
Qualified candidates will possess the following:
- 3+ years experience in automotive dealership Sales
- Demonstrated knowledge of Sales Dealership processes and best practices
- Demonstrated and proven Business Acumen in keeping with dealership strategy
- Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
- Demonstrated ability to cultivate relationships
- High level of integrity and dependability with a strong sense of urgency and results
- Proficiency in Microsoft Office/Excel and computer applications
- OMVIC License
Leamington GM as a member of the Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in a large automotive dealership group.
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- 108 Erie St N, Leamington, ON N8H 0A9: reliably commute or plan to relocate before starting work (required)
Experience:
- sales: 1 year (preferred)
Licence/Certification:
- OMVIC (required)
Location: Leamington GM - Windsor
Parts Advisor
Looking for a New Challenge? Look no further than Whiteoak Lincoln ! Whiteoak Lincoln is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the Windsor area! To do this, Whiteoak Lincoln is searching for a Parts Advisor! If you have Parts Advisor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!
Essential Duties:
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information in a courteous and cheerful manner.
- Assists technicians at the back counter, ensuring that the Tech presents a hard copy of the Repair Order with the appropriate lines/complaints when requisitioning parts.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides a high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job numbers.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on the service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Solicits assigned accounts by phone.
- Keeps front and rear counter areas clean and uncluttered.
- Cleans computer terminals and printers daily.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Location: Whiteoak Lincoln - Ontario
Parts Advisor
Looking for a New Challenge? Look no further than Performance Ford ! Performance Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the Windsor area! To do this, Performance Ford is searching for a Parts Advisor! If you have Parts Advisor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!
Essential Duties:
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information in a courteous and cheerful manner.
- Assists technicians at the back counter, ensuring that the Tech presents a hard copy of the Repair Order with the appropriate lines/complaints when requisitioning parts.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides a high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job numbers.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on the service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Solicits assigned accounts by phone.
- Keeps front and rear counter areas clean and uncluttered.
- Cleans computer terminals and printers daily.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Location: Performance Ford - Windsor
Service Advisor
Looking for a New Challenge? Look no further than Performance Ford! Performance Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Windsor area! To do this, we are searching for Senior and Junior Automotive Service Advisors! If you have Service Advisor experience or are looking for a new career, a dynamic personality, a great worth ethic and have an organized approach to your daily life than you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
- Top Wages and Benefits Program
- Service Advisor – Salary + Commission based payplan
- On-going Training and Professional Development Opportunities
- A Professional atmosphere, great working conditions, dynamic leadership
Essential Duties:
- Schedules service appointments.
- Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.
- Writes up customer’s vehicle problems accurately and clearly on repair order.
- Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.
- Refers to service history, inspects vehicle including opening of the hood, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
- Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.
- Obtains customer signatures on repair order; provides customer with a copy, including estimate on Customer Pay repairs.
- Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed, and properly documents up sell information on the hard copy and in the computer.
- Implements and maintains a service marketing program.
- Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
- Keeps service department forms, menus and pricing guides up-to-date.
- Explains completed work and all charges to customers.
- Maintains high customer satisfaction standards.
- Handles telephone inquiries regarding appointments and work in process.
- Inspects all vehicles for body work, informs customer at the time of write-up, if work is needed and provides an estimate for body work.
- Requires valid driver’s license to drive and port vehicles to park in line up for service repair or aid in dealership valet service
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Location: Performance Ford - Windsor
Parts Advisor
Looking for a New Challenge? Look no further than Oakridge Ford! Oakridge Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the Essex area! To do this, Oakridge Ford is searching for a Parts Advisor! If you have Parts Advisor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!
Essential Duties:
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information in a courteous and cheerful manner.
- Assists technicians at the back counter, ensuring that the Tech presents a hard copy of the Repair Order with the appropriate lines/complaints when requisitioning parts.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides a high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job numbers.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on the service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Solicits assigned accounts by phone.
- Keeps front and rear counter areas clean and uncluttered.
- Cleans computer terminals and printers daily.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Location: Oakridge Ford
Sales Consultant
HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS!
Looking for a New Challenge? Oakridge Ford is looking to grow and expand in the West London Area! To do this, Oakridge Ford is searching for dynamic Sales Consultants to assist in the growth of our operations. If you have Sales Consultant dealership experience, a dynamic personality, a great worth ethic and are searching for a long and rewarding career, than you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
- Top Wages and Benefits Program
- Sales Consultant – Salary + Commission based payplan
- On-going Training and Professional Development Opportunities
- A Professional atmosphere, great working conditions, dynamic leadership
Qualified candidates will possess the following:
- 3+ years experience in automotive dealership Sales
- Demonstrated knowledge of Sales Dealership processes and best practices
- Demonstrated and proven Business Acumen in keeping with dealership strategy
- Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
- Demonstrated ability to cultivate relationships
- High level of integrity and dependability with a strong sense of urgency and results
- Proficiency in Microsoft Office/Excel and computer applications
- OMVIC License
Oakridge Ford as a member of the Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in a large automotive dealership group.
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- 601 Oxford Street West London, ON N6H 1T8 : reliably commute or plan to relocate before starting work (required)
Experience:
- sales: 1 year (preferred)
Licence/Certification:
- OMVIC (required)
Location: Oakridge Ford
Ford New Vehicle Sales Consultant
We seek a dynamic and experienced Ford New Vehicle Sales Consultant to enhance our team’s success.
What You’ll Do:
- Sales Expertise:Demonstrate your knowledge of Ford vehicles, including their features and benefits, to meet customers’ needs effectively.
- Earn More:Enjoy a 25% commission rate plus extra bonuses for high sales volume—earnings can top $2000.
- Finance & Insurance:Increase your earnings through finance and insurance sales, offering comprehensive options to customers.
- Rewards for Excellence: Monthly spiffs and bonuses are available to reward your hard work and success.
- Ford Experience:: Prior experience with Ford is a plus, but we welcome skilled automotive sales professionals who are passionate about the brand. We provide continuous training to keep you up to date.
- Drive the Latest Models: Get a company demonstrator vehicle to use, helping you sell authentically and confidently.
Who You Are:
- A proven track record in automotive sales, especially new vehicle sales.
- Strong communication and negotiation abilities.
- A customer-first approach with excellent relationship-building skills.
- Knowledge of or interest in Ford vehicles and their features.
What’s In It For You:
- A competitive 25% commission structure with volume bonuses. $5000 signing bonus for the right candidates.
- Monthly performance rewards.
- Access to finance and insurance earnings.
- A company car to demonstrate and use.
- Continuous training and professional development opportunities.
Position Details:
- Full-time, permanent role.
- Comprehensive benefits include dental, health, life, and vision insurance.
- Standard 8-hour shifts.
- Bonus and commission pay.
- Sales experience: 1 year (required).
- OMVIC certification (required).
- Work location: On-site.
Location: Performance Ford - Windsor
Assistant F&I Manager
Overseas BMW is seeking an experienced F&I Manager to enhance our team. This role focuses on delivering financial services and related products to our customers, leveraging relationships with lenders to maximize dealership profits and ensure customer satisfaction.
Responsibilities:
- Identify customer financing needs, presenting financing options and related products to improve their ownership experience.
- Meet sales targets for financial services and products, ensuring a positive customer experience.
- Conduct sales in compliance with legal and regulatory standards.
- Educate customers on financing, insurance, and aftermarket product options.
- Coordinate with Sales and Service departments for the delivery of sold units, ensuring timely and accurate documentation.
- Maintain relationships with finance companies and banks to secure competitive financing for customers.
Qualifications:
- Minimum 2 years in Automotive Financial Services, with experience in both Prime and sub-prime lending.
- Knowledge of provincial regulations and financial market trends.
- Proven ability to meet sales goals and understand sales strategies.
- Strong customer service, analytical, and computer skills.
- Effective communication and organizational skills.
- Valid Ontario G Driver’s License and OMVIC certification.
Location: Overseas Motors BWM - Windsor
Facilities Manager (Essex County)
Rafih Auto Group is seeking a highly motivated and entrusted Facility Manager to oversee multiple locations through Essex County.
The Facility Manager is responsible for managing all building operations, ensuring that every facility is safe and fully operational.
Responsibilities:
- Oversea and supervise maintenance team.
- Manage repair and maintenance work assignments.
- Ensure buildings meet health and safety requirements and that facilities comply with legislation. Follow up on work performed by outside contractors and ensure it has been completed satisfactorily. Other duties, as assigned.
Requirements:
- Have knowledge and experience in all aspects of building maintenance.
- Ability to complete projects in required timeline
- Excellent time management skills Valid drivers license
- We are an equal opportunity employer and value diversity at our company.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status
Job Type: Full-time Benefits:
- Dental care
- Employee assistance program
- Extended health care Schedule:
- 8 hour shift Supplemental pay types:
- Overtime pay Ability to commute/relocate:
- Windsor, ON: reliably commute or plan to relocate before starting work (required) Experience:
- automotive finance: 1 year (preferred)
Work Location: In person.
Location: Rafih Auto Group
Booking Services Coordinator
Rafih Auto Group is on the lookout for a dynamic Booking Services Coordinator! If you’re equipped with BDC experience, possess a lively character, demonstrate strong work ethics, and maintain an organized lifestyle, then you’re the candidate we need. Don’t worry about the rest; we’ll provide the training!
Why Join Our Team?
- Competitive Salaries and Comprehensive Benefits
- Salary + Commission for BDC roles
- Continuous Training and Career Development
- Professional Environment with Exceptional Leadership
Key Duties Include:
- Appointment Scheduling
- Managing Customer Expectations
- Educating on Products and Upselling
- Maintaining the Database
- Responding to Emails
- Adhering to Scripts
Ideal Applicants Should Have:
- Familiarity with CDK & EPC systems (a plus)
- Ability to thrive in a high-speed setting
- Pleasant and energetic phone manner
- Attention to detail
- Strong multitasking capabilities
- Resilience in high-pressure situations
- Skills in conflict resolution
- Exceptionally organized with a great personality
- Focus on customer satisfaction and CSI results
Position: Full-time, Permanent
Benefits Include:
Dental, Disability, Extended Health, Life, and Vision Insurance
Work Schedule: 8-hour shifts
Additional Compensation:
Bonus pay
Preferred Education:
Secondary School
Preferred Experience:
Front desk: 1 year
Administrative: 1 year
Work Location: On-site
Location: Rafih Auto Group
Valet Driver
Performance Ford, a key part of the Rafih Auto Group, is aiming to expand its presence in the Windsor area and is looking for a Valet Driver! If you have experience as a driver, an engaging personality, a strong work ethic, and an organized life, then you’re exactly who we’re looking for—we’ll handle the rest of the training!
Key Responsibilities:
- Safely transport customers to and from their homes or workplaces, following vehicle repairs as directed by the Service Manager.
- Practice safe driving and sound judgment.
- Maintain a punctual shuttle service.
- Help passengers enter and exit the vehicle.
- Use radios or similar devices to stay in touch with the dealership or coordinate with other vehicles if there are any service disruptions.
- Log all trips, including passenger names and destinations or pickup locations.
- Alert the dispatcher or service manager to any maintenance needs of the shuttle, such as oil changes, tire replacements, cleaning, and other general upkeep.
- Keep a professional demeanour at all times.
- Carry out any additional tasks as needed.
What We Offer:
- A competitive compensation package that includes health benefits.
- A positive work environment.
- Opportunities for professional development and career advancement within one of Canada’s largest automotive dealership groups.
Position Details:
- This is a full-time role.
- Preferred experience: At least 1 year of driving experience.
- A valid Driver’s License is required.
- The job location is onsite.
Location: Performance Ford - Windsor
General Sales Manager (Ontario)
Rafih Auto Group is seeking a General Sales Manager with dealership management experience. We’re interested in you if you’re dynamic, hardworking, and well-organized!
Role Overview:
The main goal is to boost customer loyalty and the department’s profitability. This involves recruiting and training sales staff, setting sales goals, and ensuring a customer-oriented approach.
Key Responsibilities:
- Set monthly and yearly targets for sales and expenses.
- Recruit, train, and evaluate the sales team.
- Manage the sales department’s budget.
- Comply with all legal requirements affecting vehicle sales.
- Ensure the team is adequately staffed and motivated.
- Support sales staff in meeting their goals.
- Implement a system to follow up on sales prospects.
- Foster a team environment focused on customer service.
- Hold regular sales meetings and ensure clear communication.
- Adhere to and enforce company policies.
- Continuously train the sales team on products.
- Enhance the dealership’s reputation and customer satisfaction.
- Develop promotional and advertising strategies.
- Ensure the timely completion of sales and commission paperwork.
- Manage vehicle inventory effectively.
- Support the used-vehicle department as needed.
- Ensure vehicles are delivered to customers efficiently.
Qualities and Skills Needed:
- Process-oriented with a disciplined approach.
- Successful in fast-paced environments.
- Experienced in leading a large sales team.
- Skilled in CRM management for customer retention and prospecting.
What We Offer:
- Competitive salary and benefits, including health coverage.
- Professional development opportunities within one of Canada’s largest automotive groups.
Experience as a Dealership Sales Manager is required.
Position Type: Permanent, Full-time
Benefits Include:
- Company car
- Dental, health, life, and vision insurance
- Employee assistance program
- Bonus and commission pay
Location: On-site
Location: Rafih Auto Group
Corporate F&I Trainer
Rafih Auto Group is seeking an experienced F&I Manager to enhance our team. This role focuses on delivering financial services and related products to our customers, leveraging relationships with lenders to maximize dealership profits and ensure customer satisfaction.
Responsibilities:
- Identify customer financing needs, presenting financing options and related products to improve their ownership experience.
- Meet sales targets for financial services and products, ensuring a positive customer experience.
- Conduct sales in compliance with legal and regulatory standards.
- Educate customers on financing, insurance, and aftermarket product options.
- Coordinate with Sales and Service departments for the delivery of sold units, ensuring timely and accurate documentation.
- Maintain relationships with finance companies and banks to secure competitive financing for customers.
Qualifications:
- Minimum 2 years in Automotive Financial Services, with experience in both Prime and sub-prime lending.
- Knowledge of provincial regulations and financial market trends.
- Proven ability to meet sales goals and understand sales strategies.
- Strong customer service, analytical, and computer skills.
- Effective communication and organizational skills.
- Valid Ontario G Driver’s License and OMVIC certification.
Location: Rafih Auto Group
Corporate Sales Trainer
Rafih Auto Group is expanding and searching for a corporate sales trainer. This role demands a proven track record in delivering effective learning and development practices across dealership operations.
Main Duties:
- Initiating sales newcomers through a comprehensive introduction to the sales process.
- Crafting personalized coaching strategies.
- Offering support and necessary resources.
- Running training sessions for both new and existing staff.
- Evaluating sales interactions, gathering feedback, and analyzing trainee performance and outcomes.
- Designing training programs aligned with financial goals.
- Identifying training needs through skills gap analysis.
- Creating training content within deadlines and budgetary limits, including videos and case studies.
- Organizing reviews of individual and team performances to highlight areas of strength and improvement.
- Keeping track of sales targets and outcomes.
- Gathering and analyzing feedback on training programs.
- Reporting on the effectiveness of training initiatives.
- Keeping accurate records of training activities, materials, and associated costs.
Qualifications:
- Expertise in customer service and time management.
- Exceptional verbal and written communication abilities.
- Skill in designing impactful training programs.
- Strong organizational and people skills.
- Competence in evaluating performance.
- Experience in team building and development.
- A bachelor’s degree in business administration or a related field is preferred.
- Minimum 3 years experience in sales coaching, training specialist, or similar roles.
- Relevant certifications in sales training.
Position Details:
- Full-time role.
- Benefits include dental care, employee assistance programs, extended health care, and life insurance.
- Standard schedule: Monday to Friday.
- Work Location: On the road.
Location: Rafih Auto Group
Assistant Sales Manager
Countryside Chrysler is on the lookout for an energetic Assistant Sales Manager to help expand our business. If you come with experience in sales or as a sales manager, have a vibrant personality, strong work ethics, and are looking for a fulfilling and long-term career, you’re the right fit for us. We’ll handle the training!
What Working with Us Offers:
- Competitive salary and benefits.
- Sales Consultant positions include salary plus commission.
- Continuous professional development and training.
- A professional work environment with excellent conditions and dynamic leadership.
Ideal Candidate Profile:
- At least 3 years of experience in automotive dealership sales.
- Familiarity with dealership sales processes and best practices.
- Proven business insight aligned with our dealership’s strategy.
- Excellent communication skills and ability to work well across all organizational levels.
- A track record of building strong relationships.
- Dependable, with a keen sense of urgency and a results-driven approach.
- Proficient in Microsoft Office/Excel and related software.
- OMVIC License is preferred.
Rafih Auto Group is committed to accessibility and inclusivity, offering accommodations for employees with disabilities. Should you need specific accommodations due to disability or medical need, please contact our Human Resources department to ensure your needs are met prior to starting your employment.
Position Details:
- Full-time role.
- Benefits include extended health care.
- Regular 8-hour shifts.
- Opportunities for bonus and commission pay.
- Preferred experience: 3 years in sales.
- OMVIC License (preferred).
- Work location is on-site.
Location: Countryside Chrysler
New Car Sales Manager
Performance Ford is looking for an energetic New Car Sales Manager to spearhead our new car sales division and contribute to our growth. If you bring dealership Sales Management experience, a vibrant personality, and a strong work ethic and are pursuing a fulfilling career, you’re the candidate we need. We’ll provide the additional training you need!
What You’ll Gain by Joining Us:
- Competitive salary and benefits package.
- Sales Manager role with salary plus commission compensation.
- Continuous training and professional development.
- A professional, supportive work environment with dynamic leadership.
Your Role and Responsibilities:
- Collaborate with the management team on inventory management, sales and expense forecasting, and crafting promotional and advertising strategies.
- Inspire and lead your sales team to meet and exceed goals, guiding them in setting realistic monthly objectives.
- Foster an exceptional buying experience for customers, addressing complaints to ensure high satisfaction levels.
- Maintain the presentation and organization of new and used car lots.
- Stay informed on all relevant manufacturer and finance institution promotions and ensure the team is likewise knowledgeable.
- Emphasize continuous learning through regular team meetings and training sessions.
- Oversee Internet sales efforts and ensure compliance with provincial licensing and regulations.
Who We’re Looking For:
- At least 2 years of successful Automotive Sales Management experience; 5 years in automotive sales.
- A proven ability to surpass sales targets and deliver outstanding customer service.
- Self-motivated and capable of thriving in a fast-paced environment.
- An excellent leader, trainer, and team builder.
- Strong communication and organizational skills.
- Proficiency in Microsoft Office; business social media management experience is a plus.
- Flexibility to work evenings and Saturdays.
- OMVIC certification and a valid Ontario driver’s licence.
- Preference for candidates with Ford experience.
Why Performance Ford?
Part of the Rafih Auto Group, we are a prominent figure in the auto dealership industry, committed to customer and employee satisfaction.
We offer an exceptional compensation package, including health benefits and opportunities for career progression within one of Canada’s premier automotive dealership groups.
We pride ourselves on being an equal opportunity employer, welcoming diversity and ensuring a discrimination-free workplace.
Job Details:
- Full-time, Permanent position.
- Benefits include dental, disability, extended health, life, and vision insurance.
- Standard 8-hour shifts with commission pay.
- The requirement to commute/relocate to Windsor, ON
Preferred Experience:
- 3 years in sales management.
Location:
- The position is onsite..
Location: Performance Ford - Windsor